Sr. Associate Engineer, Network

Vbeyond

Phoenix, AZ

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JOB DETAILS

SKILLS

1st Level Support, 2nd Level Support, BGP, Change Management, Cloud Computing, Collective Bargaining, Computer Engineering, Computer Networks, Computer Science, Computer Security, Cross-Functional, Emergency Response, Firewalls, Help Desk, IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, Legal, Link Aggregation Control Protocol (LACP), Maintenance Services, Management of Information Systems/Technology (MIS), Microsoft Windows Azure, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Management Software, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Routers, Network Routing, Network Support, Network Switching, On Call, On Site Support, Open Shortest Path First Protocol (OSPF), Operational Support, Patient Assessment, Performance Analysis, Performance Management, Problem Solving Skills, Protective Services, Public Cloud, Reliability Engineering, Reporting Dashboards, ServiceNow, Spanning Tree Protocols, Standard Operating Procedures (SOP), TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Wide Area Network (WAN), Wireless Communications

LOCATION

Phoenix, AZ

POSTED

3 days ago

Title : Sr. Associate Engineer, Network

Location : PHX, AZ

Type: Contract

Additional details :
• Provides 24x7 operations support of networking components through monitoring and problem resolution for all global network services (coax/fiber/wireless) connectivity, voice, data, SD-WAN, and security services.
• Coordinate with cross-functional teams, including network engineers, data center operations, and vendors, to resolve complex issues, support maintenance activities, and execute emergency response protocols
• Perform basic troubleshooting of SDWN, routers, switches, and firewalls.
• Troubleshoots, maintains integrity and configures network components along with implementing enhancements to improve reliability and performance
• Provides support for the escalation and communication of status to management and other internal customers
• Monitor network performance and alarms using NMS tools and dashboards
• Respond to s and events; perform initial triage and escalate issues per SOPs
• Log and track all incidents, events, and service requests in the ITSM platform (preferably ServiceNow)
• Collaborate with Tier 2/3 teams, field technicians, and vendors to restore services
• Conducts problem identification, diagnosis and resolution of problems
• Manage carrier planned maintenance by creating advisory changes and submitting to change management.
• Serve as first-tier support for Global Network Delivery team.
• This position will require schedule flexibility, including weekends, late nights, and holidays

Description:
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Implement network changes during appropriate change windows (after hours)
• Create network changes as required by ticketing system per incident
• Perform LCM (Lifecycle Management) functions
• Perform Vulnerability Management functions
• Identify proper escalations associated with incidents as they occur
• Follow change and engineering standards documentation
• Provide network triage for all network incidents
• Serve as second-tier support for network operations team when needed.
• Participating in on-call support escalation rotation

ALL YOU'LL NEED FOR SUCCESS

Top 3 requirement:
- Routing & Switching (BGP, OSPF, Spanning Tree, LACP, TCP/IP)
- Meraki experience
- SDWAN (Velo Cloud)

Minimum Qualifications- Education & Prior Job Experience:
• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3 years of experience in a NOC, help desk, or technical support environment within an enterprise data network/IT industry
• Good knowledge of Spanning-tree protocols (PVST,MSTP,RSTP), QOS, VPN, NAT, VoIP, IPSec, Multicast, DNS services, MPLS networks, network protocols (Ethernet, TCP/IP, SNMP, VLAN Trunking), and routing protocols (BGP, OSPF).
• Good knowledge on Cisco/Aruba/Meraki switches/routing networking
• Experience working with network monitoring tools such as CA Spectrum or Logic Monitor and ITSM platforms such as Cherwell or ServiceNow.
• Experience working with Velocloud/SDWAN/Aruba/Meraki/Nexus/Palo Alto & Fortinet Firewalls/Zscaler equipment is an advantage
• Experience in switch upgrades and refresh activity is a plus
• Basic understanding of public cloud and Azure cloud networking

Skills
Mandatory Skills : SSE - Cisco Umbrella/Secure Access,SSE - Forti SASE,SSE - NetSkope,SSE - Palo Alto Prisma,SSE - Zscaler (ZPA, ZIA),Network Security - Next Generation Firewalls/ NAC/ Zero Trust/ Segmentation/ APT / IPS/ IDS,Firewall as a Service (FaaS),Proxy,Secure Web Gateway,ZTNA (Zero Trust)

About the Company

Vbeyond

We are VBeyond Healthcare, a subsidiary of VBeyond Corporation, which was founded in 2006 and is headquartered in the US. Life science, pharmaceutical, and medical are the sectors we recruit for. We help identify and manage extraordinary opportunities in healthcare organizations for doctors, clinicians, and healthcare professionals. We, at VBeyond Healthcare, provide a full range of allied health, medical, and emergency comfort staffing services, as well as the management of long-term placement opportunities.

Our Portfolio of Services & Solutions

Rapid innovations and technological advancements have created a massive skill gap in healthcare.

We understand the criticality of healthcare organizations in staffing new roles, as they prepare to cater to future demand. Our suite of products and services is designed to address the growing shortage of skilled and trained talent in healthcare, facilitate adherence to stringent regulations, and ensure engagement and retention of the trained workforce. Our specialization includes, but is not limited to:

Biotechnology
Healthcare Services
Clinical Trials
Research and Development
Medical Technology (MedTech)

Nurse Staffing

When it comes to nurse staffing alternatives, VBHealthcare has the largest selection. We work closely with our clients to understand their specific needs and to provide the best solutions for their most important nursing roles.

Allied Staffing

The allied health professionals at VBHealthcare are prepared to work in skilled nursing institutions, hospitals, rehab facilities, nursing homes, and everything in between. We want to offer a facility that can ensure top-notch patient care, and we do this with the help of our allied employees.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2007

WEBSITE

https://www.vbeyondhealthcare.com/