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Sr Analyst FastPay

HireTalent

Memphis, TN

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JOB DETAILS
SKILLS
Accounts Payable, Accounts Receivable, Analysis Skills, Automation, Billing, Communication Skills, Corrective Action, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Service Operations, Detail Oriented, Documentation, Financial Analysis, Financial Metrics, Financial Operations, Maintain Compliance, Multitasking, Onboarding, Operational Audit, Operational Improvement, Operational Strategy, Organizational Skills, Problem Solving Skills, Process Improvement, Process Management, Reconciliation, Regulatory Compliance, Reporting Dashboards, Reporting Skills, Root Cause Analysis, Sales Management, Time Management
LOCATION
Memphis, TN
POSTED
8 days ago

Overview

We are seeking a highly organized and customer-focused Operations / Finance Analyst to manage commission payment processes and support external partner accounts. This role combines financial operations, client relationship management, and process improvement in a fast-paced environment.
The ideal candidate is detail-oriented, analytical, and comfortable working cross-functionally while serving as a trusted point of contact for external stakeholders.

Responsibilities

  • Manage end-to-end commission payment processes with a high degree of accuracy
  • Serve as the primary point of contact for external partner accounts and maintain strong relationships
  • Investigate and resolve payment discrepancies, billing issues, and reconciliation differences
  • Analyze financial data to identify root causes and recommend corrective actions
  • Support onboarding activities for new partner accounts
  • Monitor and improve operational workflows, identifying opportunities for automation and efficiency
  • Collaborate with internal teams (finance, operations, and business partners) to ensure smooth execution
  • Maintain accurate documentation and ensure compliance with process standards
  • Prepare reporting and insights related to payment operations and account performance

Required Qualifications

  • Experience in finance operations, accounts payable/receivable, billing, or commission processing
  • Strong analytical and problem-solving skills with ability to reconcile financial data
  • Excellent communication and stakeholder management skills
  • High attention to detail and accuracy
  • Ability to manage multiple priorities and meet deadlines independently
  • Strong organizational and time management skills

Preferred Qualifications

  • Experience in hospitality, travel, meetings/events, or related service industries
  • Background in customer service operations or account management
  • Experience with process improvement or workflow optimization initiatives
  • Familiarity with operational reporting, dashboards, and financial metrics

Key Competencies

  • Financial reconciliation and analysis
  • Client relationship management
  • Process improvement and operational efficiency
  • Problem resolution and root cause analysis
  • Cross-functional collaboration
  • Strong communication and organization skills

About the Company

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