Sports Fanatic Customer Service Representative supporting ESPN

TTEC

Greenwood Village, CO

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Customer Support/Service, Sports, Inbound Call Centers,
QUALIFICATIONS
  • 1 year or more of related customer service experience in retail, banking, contact center, customer electronics, sports or recreational activies or similar fields
  • Strong interpersonal skills developed through service industry experience
  • Great written communication skills including grammar and spelling  
  • An unwavering love for sports – whether it's playing, watching, or coaching, you know every match, play, and highlight
  • Ability to engage professionally and effectively with the fantasy sports community, teammates, and leaders
  • Tech-savvy with a flair for fantasy sports – you can navigate the online world with ease, making you the perfect fit to support our vibrant fantasy sports community
RESPONSIBILITIES

What You’ll be Doing 

Are you a sports fanatic with a knack for helping others? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Turn your love for sports into a winning career by supporting customers from a vibrant fantasy sports community. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. 

During a Typical Day, You’ll

  • Answer incoming communications from customers talking sports
  • Connect and resolve issues with customers of ESPN 
BENEFITS
Paid Time-Off, Performance Bonus, Tuition Reimbursement, 401K, Medical, Dental, Vision
ADDITIONAL COMPENSATION
bonus
LOCATION
Greenwood Village, CO
POSTED
12 days ago

Your potential has a place here with TTEC’s award-winning employment experience. As a Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO, you’ll be a part of bringing humanity to business. #experienceTTEC. 

Are you a lifelong basketball fan? Play college intramurals? Maybe you coached high school football or just love perusing sports memorabilia shops? This is your chance to carry your love of sports from the weekend right into your workday! Get involved at the launch of this exclusive and rare opportunity to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day.  And getting in on the launch of this new service center can also turn your enthusiasm for competition into a fast career growth track.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! 

About the Company

T

TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.