Sports Fanatic Customer Service Representative supporting ESPN

Ttec

Greenwood Village, Colorado

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JOB DETAILS

SALARY

$21–$21 Per Hour

JOB TYPE

Full-time

SKILLS

Artificial Intelligence (AI), Banking Services, Basketball, Call Centers, Career Development, Coaching, Communication Skills, Consulting, Customer Experience, Customer Support/Service, Diversity, Electronics, Employee Benefits, Football, Healthcare Reimbursement, Interpersonal Skills, Online Chat, Problem Solving Skills, Resolve Customer Issues, Retail Banking, Secondary School, Service Delivery, Social Media, Sports, Team Lead/Manager, Training/Teaching, Tuition Reimbursement, Webcams, Writing Skills

LOCATION

Greenwood Village, Colorado

POSTED

1 day ago

Sports Fanatic Customer Service RepresentativeYour potential has a place here with TTEC's award-winning employment experience. As a Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO, you'll be a part of bringing humanity to business.Are you a lifelong basketball fan? Play college intramurals? Maybe you coached high school football or just love perusing sports memorabilia shops? This is your chance to carry your love of sports from the weekend right into your workday! Get involved at the launch of this exclusive and rare opportunity to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day. And getting in on the launch of this new service center can also turn your enthusiasm for competition into a fast career growth track.Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!What You'll be DoingAre you a sports fanatic with a knack for helping others? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Turn your love for sports into a winning career by supporting customers from a vibrant fantasy sports community. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You'llAnswer incoming communications from customers talking sportsConnect and resolve issues with customers of ESPNWhat You Bring to the Role1 year or more of related customer service experience in retail, banking, contact center, customer electronics, sports or recreational activities or similar fieldsStrong interpersonal skills developed through service industry experienceGreat written communication skills including grammar and spellingAn unwavering love for sports – whether it's playing, watching, or coaching, you know every match, play, and highlightAbility to engage professionally and effectively with the fantasy sports community, teammates, and leadersTech-savvy with a flair for fantasy sports – you can navigate the online world with ease, making you the perfect fit to support our vibrant fantasy sports communityWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouraged and where your love for sports is celebratedSports-inspired breakroom – filled with game-day vibes, team memorabilia, and a cozy spot to relax and catch up on the latest scoresA global team of curious lifelong learners guided by our company valuesBase wage starting at $21 per hour plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesVisit ttecjobs.com/en/us-employee-benefits for more information.A Bit More About Your RoleWe're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.About TTECTTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.Location/Division Greenwood Village, CO Job Requisition 04D9B

About the Company

Ttec

We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values and how we support gender diversity, including through a leadership program that empowers the women of TTEC.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

EMPLOYEE BENEFITS

Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Game Rooms, Life Insurance, Merchandise Discounts, On Site Cafeteria

WEBSITE

http://www.ttecjobs.com

Sports Fanatic Customer Service Representative supporting ESPN

Ttec

Greenwood Village, Colorado

About the Company

Ttec

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