Specimen Processing Coordinator

Do you have the career opportunities as a(an) Specimen Processing Coordinator you want with your current employer? We have an exciting opportunity for you to join Lakeview Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare. Job Summary and Qualifications The Specimen Processing Coordinator acts as a receptionist to outpatients and physicians coming into the department. Relieves the Med Techs of clerical duties such as faxing, mailing reports, getting verbal orders signed, updating outdated standing orders, giving results to physician offices, etc. Oversees reference library. Courier, send outs, pathology samples, and phlebotomy staff. Provides administrative assistance to Lab Supervisor, Leads, Pathologist, and Laboratory Director. Collaborate with department heads to understand the requirements of different processes and streamline workflows. Manage team members assigned to the phlebotomy and processing sections. Accurately provides billing services for reference labs within 24 hours. Functions as a registrar. Performs phlebotomy and courier as needed. Participates in CQI activities. Responsible for all CAP Regulations that pertain to outpatient, processing, and front office items. Major Responsibilities: • Coordinates front office, specimen processing, courier, and phlebotomy operations to support efficient laboratory workflow and quality patient care. • Serves as the primary point of contact for outpatients, physician offices, and hospital departments by providing professional communication, patient registration, scheduling support, and resolution of routine inquiries. • Performs and oversees specimen collection, processing, labeling, handling, transport, and referral laboratory send-outs in accordance with established policies, CAP standards, and regulatory requirements. • Provides administrative and operational support to laboratory leadership, pathologists, and technical staff, including reporting, documentation, correspondence, record maintenance, and departmental coordination. • Reviews laboratory orders, billing, coding, and charge processes to ensure accuracy, compliance, medical necessity, and timely result reporting. • Coordinates staffing, scheduling, training, onboarding, competency assessment, and daily workflow activities for phlebotomy and specimen processing personnel. • Maintains laboratory supplies, inventory, forms, test codes, and reference materials to ensure uninterrupted departmental operations. • Assists with laboratory information systems, troubleshooting, test maintenance, report generation, and resolution of interface or workflow issues. • Promotes patient satisfaction and service excellence by utilizing effective communication techniques, maintaining professionalism, and supporting a positive patient experience. • Ensures compliance with hospital policies, safety standards, infection prevention practices, OSHA requirements, HIPAA regulations, and applicable laboratory accreditation standards. • Participates in quality improvement, process improvement, patient safety, and performance improvement initiatives to support departmental and organizational goals. • Performs courier duties, phlebotomy support, and other related responsibilities as assigned to meet operational and patient care needs. Licenses, Certifications, & Training: Grace Period: • Phlebotomy certification from a reputable entity. Required N/a • Basic Life Support (BLS) Certification Required 7 Days Education & Experience: • High school diploma or GED Required • 2+ years working in an acute care setting, namely a hospital. Required • Two years of experience in a supervisory/management position. Preferred Or equivalent combination of education and/or experience Knowledge, Skills, & Abilities: • Laboratory Knowledge: Knowledge of laboratory operations, specimen processing, phlebotomy procedures, medical terminology, laboratory billing practices, and regulatory standards including CAP, OSHA, and HIPAA requirements. • Organization & Prioritization: Strong organizational, prioritization, and multitasking skills with the ability to manage multiple responsibilities and interruptions in a fast-paced healthcare environment. • Communication Skills: Effective verbal and written communication skills with the ability to interact professionally with patients, physicians, staff, leadership, and external clients. • Attention to Detail: Ability to maintain accuracy while reviewing laboratory orders, patient information, test requests, billing documentation, and specimen handling processes. • Technical & Computer Skills: Knowledge of laboratory information systems, computer applications, office equipment, and basic troubleshooting related to laboratory workflow and reporting systems. • Leadership & Teamwork: Ability to lead, train, support, and coordinate staff while fostering teamwork, accountability, professionalism, and excellent customer service. • Judgment & Adaptability: Ability to work independently, exercise sound judgment, maintain confidentiality, and adapt to changing operational and patient care needs. • Professionalism & Compassion: Demonstrates professionalism, compassion, integrity, and respect while promoting a positive patient experience and collaborative work environment. • Honors our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect. Benefits Lakeview Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine servicesWellbeing support, including free counseling and referral servicesTime away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absenceSavings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counselingEducation support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of NursingAdditional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discountsLearn more about Employee BenefitsNote: Eligibility for benefits may vary by location.Lakeview Hospital: Where Compassion Meets ExcellenceLakeview Hospital is a 125+ bed community hospital located in Bountiful, Utah, just north of Salt Lake City. We are proud to be nationally recognized as one of the nation's 100 Top Hospitals for fourteen years and honored as one of Modern Healthcare's Best Places to Work.Our mission is simple: to care for and improve human life. Every day, our caregivers deliver high-quality, compassionate care to the people who matter most-our families, friends, and neighbors. This commitment to caring is the foundation of everything we do.Bountiful offers a unique blend of small-town charm and year-round recreation. From skiing and snowboarding in the winter to boating, hiking, and golf in the summer, our location provides an exceptional lifestyle for our colleagues and their families.As part of HCA Healthcare, Lakeview Hospital is connected to a nationwide network of over 300 affiliated facilities. This means greater opportunities for career growth, professional development, and relocation across the country. We're more than a hospital-we're a community of caregivers united by purpose and passion.Join us at Lakeview Hospital and discover a career where your dedication is valued, your growth is supported, and your work truly makes a difference. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Specimen Processing Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply share Share Email X Facebook LinkedIn bookmark_border Save Job bookmark Unsave Job