Calendar Management, Certified Medical Assistant, Communication Skills, Computer Skills, Customer Support/Service, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Administration, High School Diploma, Identify Issues, Insurance, Multilingual, Organizational Skills, Patient Care, Problem Solving Skills, Process Management, Record Keeping, Spanish Language, Team Player, Time Management
Now Hiring: Specialty Referral Navigator
Join our team and help patients access the care they need!
Are you organized, patient-focused, and great at keeping things moving? As a Specialty Referral Navigator, you’ll be the go-to expert guiding patients through their specialty referral journey—making the process smooth, supportive, and stress-free.
What You’ll Do
- Manage and process patient referrals
- Communicate with providers and clinical teams
- Verify insurance for referred services
- Schedule patient appointments with specialists
- Answer patient questions with care and professionalism
- Maintain accurate referral records
- Follow up to ensure timely, coordinated care
- Troubleshoot issues and keep the process compliant with HIPAA
What You Bring
Required:
- Strong customer service & communication skills
- Team-oriented attitude
- Great organization and problem-solving abilities
- EMR proficiency & general computer skills
Preferred:
- Bilingual (Spanish)
- Experience in healthcare admin
- Medical Assistant certification (a plus!)
Education
- Required: High School diploma or equivalent
- Preferred: Healthcare experience or certifications
Supervision
- This role has no supervisory responsibilities
"Putting Our Heart into Your Care"
MyCHN (Community Health Network) is a local healthcare provider dedicated to providing excellence in care and service. We currently operate in Brazoria, Harris, and Galveston counties.
MyCHN (Community Health Network) is a healthcare organization with 14 locations throughout the greater Houston area that offers multiple services for whole-person care.
Benefits
Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401(k), 401(k) matching, Referral program, Employee discount, Pet rider program, Mileage reimbursement, OtherRemote Type
Hybrid RemoteJob Type
Full timeSchedule
8 hour shift, Monday to Friday