Specialty Pharmacy Liaison at UnitedHealth Group
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Specialty Pharmacy Liaison
South Bend Indiana
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Specialty Pharmacy Liaison
Requisition number 2352617
Job category Pharmacy
Primary location South Bend IN
Date posted 04162026
Overtime status Non-exempt
Travel No
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Explore opportunities with CPS part of the Optum family of businesses. Were dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS youll work alongside our team of more than 2500 pharmacy professionals technology experts and industry leaders to drive superior financial clinical and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions Join us and discover the meaning behind Caring. Connecting. Growing together.
As a full-time non-exempt Specialty Pharmacy Liaison you will engage directly with patients to coordinate pharmacy services through the health systems specialty and retail pharmacy. Acting as a bridge between patients providers and the pharmacy this role focuses on improving prescription capture providing follow-up counseling and ensuring smooth communication. Key duties include processing prior authorizations assisting with financial aid updating clinical data and supporting administrative tasks. The liaison collaborates closely with the CPS Patient Care Services team and works under the direct supervision of a pharmacist.
Primary Responsibilities
Greeting patients upon arrival to the clinic
Explaining the benefits of our specialty pharmacy and successfully enrolling patients into the program
Performing all insurance benefit investigations prior authorization claim rejects overrides etc.
Working with patients to find financial aid grants manufacture programs discount cards etc. to ensure they have access to the medications they need
Dataorder entry and verification of patient information
Providing direct support to enrolled patients to ensure that they are supported throughout their therapy regimen and achieve their intended outcome. This includes
Conducting outbound phone calls for patient support adherence checks and refill reminders
Appropriately triaging any clinical questions to the appropriate clinician pharmacist nurse or provider
Participating in conference and workshops to help promote CPS
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.
What we do
Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.
https://www.youtube.com/watch?v=5PbNyi2IDkY
Caring. Connecting. Growing together.
Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:
• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer.
• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture.
• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop.