Behavioral Health, Calendar Management, Case Management, Communication Skills, Continuous Improvement, Data Quality, Dental Insurance, HIV/AIDS (Acquired Immune Deficiency Syndrome), Health Plan, Healthcare, Healthcare Providers, Infectious Diseases, Insurance, Life Insurance, Organizational Skills, Patient Care, People Management, Process Improvement, Quality of Care, Resource Management, Social Work, Spill Prevention Control and Countermeasure (SPCC), Time Management, Training/Teaching, Transportation and Logistics, Vision Plan
Job Title: Specialty Patient Care Coordinator-Infectious Disease
Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM)
Travel: 0-15%
POSITION SUMMARY
The Specialty Patient Care Coordinator - Infectious Disease (SPCC-ID) is responsible for ensuring patients-particularly those with HIV/AIDS and other infectious diseases-receive comprehensive, coordinated, and patient-centered care throughout their healthcare journey.
This role combines traditional patient care coordination with specialized case management services, including Ryan White Program compliance. The SPCC-ID works closely with patients, families, healthcare providers, and community partners to facilitate communication, manage individualized care plans, and connect patients to medical, behavioral health, and community resources.
Essential Functions Statement(s)
- Patient Support and Coordination
Develop and manage personalized care plans for patients, addressing their unique needs and preferences.
- Serve as the primary point of contact for patients and their families, providing guidance and support throughout their care journey.
- Facilitate communication between patients, healthcare providers, and other stakeholders to ensure timely and accurate information sharing.
- Care Plan Management
- Monitor patient progress and adherence to care plans, making adjustments as necessary to ensure optimal outcomes.
- Coordinate referrals to specialist, behavioral health services, and community resources.
- Assists patients with scheduling appointments, transportation, and other logistical needs.
- Identify and address care coordination errors and gaps, working to continuously improve processes and patient outcomes.
- Resource Management
- Connect patients with appropriate insurance, financial assistance programs, and community resources.
- Provide educational materials and resources to patients and their families, empowering them to make informed decisions about their care.
- Other duties as assigned.
SKILLS & ABILITIES
Education: Bachelor's degree in social work or related field required.
Experience: 2-4 years of related experience preferred. Experience working with HIV/AIDS or infectious disease populations strongly preferred.
Company Paid Benefits:
- Health, dental, and vision insurance
- Paid time off (sick and vacation, up to 96 hours accrued annually)
- Eight (8) paid holidays
- One (1) floating holiday
- One (1) birthday holiday
- Life insurance
- Long-term disability
- Free Arcare clinic benefits for employees with Arcare health insurance
- Retirement plan (401(k) with company matching up to 200% of 4% after 1 year of employment)
- Additional supplemental and family coverage available
Application Assistance:
If you need assistance with the application process, please email humanresources@arcare.net.
Equal Opportunity Employer:
Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.