Best Practices, Channel Sales, Continuous Improvement, Credit and Collections, Customer Service Operations, Customer Support/Service, Customer Training, Direct Sales, Market Share, Performance Metrics, Process Management, Profit & Loss, Purchasing/Procurement, Quality Assurance, Revenue Growth, Safety/Work Safety, Sales, Sales Management, Semiconductors
JOB SUMMARY
Representing a core business unit for Matheson the SGS is responsible for increasing Matheson's specialty gas, non-strategic semiconductor gas and equipment sales and market share within a defined territory by managing the sales process related to specialty gases and equipment. The ideal candidate would reside within a couple of hours of the following geographies: Longmont CO, Waverly NE, Houston TX.
Essential Functions
The SGS will increase sales and market share by developing relationships achieving levels of trust and credibility with the clients' lab personnel, safety departments and procurement departments. Working directly and supporting Matheson's packaged gas sales team the SGS will drive our specialty gas sales initiatives.
The following is a list of additional responsibilities:
- Increase sales and market share through direct and indirect sales activities.
- Develop sales leads into profitable accounts working closely with local sales teams within defined regions
- Serve as a conduit for information between clients and our senior management, operations and quality assurance departments
- Provide management with regular reporting and updates regarding key customer, prospects and projects
- Develop and share "Best Practices" enhancing our ability to promote and sell specialty gases and equipment.
- Monitor internal and external quality assurance programs and Key Performance Indicators (KPI's) directly impacting our customers business
- Establish high standards and expectations for customer service through all facets of Matheson's customer service and operations groups
- Provide continuous improvement in all areas including sales volume growth, improvement of account profitability and contract term.
- Prepare and timely submit complete and accurate expense reports in accordance with the then current Matheson policy.
- Attend scheduled zone and region sales meetings.
Required for All Jobs
- Performs other duties as assigned such as assisting with credit and collection activities, remote training and customer audits.
- Complies with all policies, standards and completes all required training such as Master Control and Learn Share