Specialty/Coated Products Manager

The Specialty/ Coated Products Manager is responsible for the strategic coordination, quoting, execution, and ongoing management of Majestic’s specialty coated steel product portfolio, including pre-painted steel, Galvalume®, Galvannealed, ZAM®, and other value-added coated products. Serves as the primary liaison between customers, sellers, purchasing, quality, mill suppliers, coil coaters, and paint suppliers to ensure successful program execution from quotation through delivery and ongoing support. Drives customer satisfaction, supply chain alignment, inventory optimization, and growth initiatives across the specialty coated products business.

Essential Duties and Responsibilities

1. Partner closely with Sellers to gather, review, and validate customer requirements and specifications for specialty coated product opportunities.
2. Develop and support competitive quotations by identifying appropriate mill suppliers, coil coaters, and coating systems based on customer requirements, lead times, capabilities, and commercial considerations.
3. Coordinate sourcing activities with Purchasing, mill suppliers, coil coaters, and paint suppliers to develop effective supply chain strategies.
4. Lead customer qualification activities for new specialty coated product programs, ensuring technical, operational, and commercial requirements are met.
5. Manage implementation and launch activities for approved customer programs, maintaining alignment among all internal and external stakeholders.
6. Monitor and expedite specialty coated product orders to ensure customer delivery commitments and production timelines are achieved.
7. Coordinate with Quality, suppliers, and customers to investigate, resolve, and document product quality concerns, claims, and corrective actions.
8. Maintain proactive communication regarding order status, program performance, supply chain risks, and issue resolution.
9. Manage inventory programs for painted and specialty coated products through analysis of customer forecasts, usage trends, and replenishment requirements.
10. Collaborate with Purchasing and Operations to minimize stock-outs, excess inventory, and supply disruptions while maintaining targeted service levels.
11. Support Acrylic Galvalume®, Galvannealed, and ZAM® programs through forecasting, inventory planning, supplier coordination, and customer support activities.
12. Partner with Sellers and suppliers to identify market opportunities, support product positioning, and expand specialty coated product sales.
13. Monitor market trends, supplier capabilities, and customer requirements to identify opportunities for portfolio growth and continuous improvement.
14. Identify process gaps, operational inefficiencies, and service opportunities and recommend solutions that enhance customer satisfaction and business performance.
15. Support special projects and perform other related duties as assigned.

Education, Training and Experience Requirements

• Bachelor’s degree in Business, Supply Chain Management, Operations, Engineering, Manufacturing, or a related field, or equivalent relevant industry experience.
• Minimum three (3) years of experience in steel manufacturing, metals distribution, coated products, supply chain management, product management, or related industrial environments.
• Experience managing customer programs, supplier relationships, inventory planning, and cross-functional projects.
• Strong proficiency with Microsoft Office and experience working with ERP, CRM, and business management systems.

Knowledge, Skills and Abilities Requirements

• Strong understanding of coated steel products, including pre-painted steel, Galvalume®, Galvannealed, ZAM®, and related applications.
• Excellent project and program management skills with the ability to manage multiple priorities simultaneously.
• Strong analytical and problem-solving capabilities with a proactive, solution-oriented approach.
• Demonstrated ability to coordinate complex supply chains involving customers, suppliers, and internal stakeholders.
• Strong organizational skills and attention to detail.
• Effective verbal and written communication skills with the ability to build credibility across all levels of the organization.
• Ability to work independently while collaborating effectively within cross-functional teams.
• Strong customer focus and commitment to delivering exceptional service.
• Ability to analyze forecasts, inventory trends, and market conditions to support business decisions.
• High level of accountability, ownership, and follow-through.

Preferred Qualifications

• Seven (7) or more years of experience in coated steel, metals distribution, manufacturing, or supply chain management.
• Direct experience with pre-painted steel programs and specialty coated products.
• Knowledge of coating technologies, paint systems, and customer qualification processes.
• Experience supporting engineered applications, construction products, data center markets, or other specialty steel markets.
• APICS, CPM, CSCP, or other supply chain, purchasing, or operations-related certifications.

Additional

• Flexibility to work outside normal business hours as business needs require.
• Travel is anticipated for customer visits, supplier meetings, plant tours, industry events, and program support activities
• Ability to maintain effective working relationships with customers, suppliers, and internal business partners in a dynamic and fast-paced environment.

At Majestic, we are committed to creating an inclusive environment where diverse voices are welcomed from associates throughout the entire organization. We have an inclusive culture, where all associates are respected; where different viewpoints, thoughts, and ideas are encouraged and embraced. Majestic is proud to be an equal opportunity employer.