Communication Skills, Continuous Improvement, Corrective and Preventative Action (CAPA) Systems, Customer Support/Service, Documentation, Embedded Systems, Help Desk, Information Technology & Information Systems, Interpersonal Skills, Metrics, Performance Metrics, Power BI, Process Improvement, Process Management, Reporting Dashboards, Technical Support, Training/Teaching
Summary
The Specialist, Tools and Process will support the design, documentation, and deployment of standardized tools and processes across the Quality, Continuous Improvement, and Training functions at Venture Global. This position will focus on documenting workflows, digitizing manual processes, and helping to implement dashboards and reporting systems that improve visibility and accountability. Working closely with the Tools and Process Leader, this role will ensure that tools are user-friendly, sustainable, and embedded into site operations.
General Description Duties & Responsibilities
- Document, maintain, globalize and standardized process maps, workflows, and templates across functions.
- Assist in developing, improving, and deploying toolsets that enable efficient and consistent execution.
- Partner with site teams to capture process gaps, user requirements, and feedback for continuous improvement.
- Support the design and implementation of dashboards for reporting KPIs and adoption metrics.
- Provide training and technical support to users of newly deployed tools and processes.
- Ensure tools and processes are aligned with RCA and CAPA actions, driving measurable improvements.
- Collaborate with IT to streamline tool integration with enterprise systems.
- Maintain a living repository of tools, processes, and documentation for easy access and governance.
Qualifications
Required experience
- 3 - 5 years of experience in process management, quality, operations, or continuous improvement.
- Strong knowledge of workflow mapping, digitization, and process standardization.
- Familiarity with RCA, CAPA, and CI methodologies within industrial or project environments.
- Proficiency in Power BI, and process mapping software.
- Excellent interpersonal and communication skills, with the ability to train and support end-users.
Required Education
- Bachelor's degree in Engineering, Business, Information Systems, or related field (or equivalent experience).