Specialist Sr, Support

Network Underground Support Specialist

Location: 829 Jefferson St, Atlanta, Ga, 30318

Job Summary

The Support Specialist is responsible for providing administrative support to the Network Underground Services (NUS) team. The team has employees based in Atlanta, Augusta, and Savannah. Successful candidates must be qualified on EEI Clerical Aptitude Test. Per current corporate policy, you will be required to be in the office a minimum of 4 days per week at 829 Jefferson St. NW, Atlanta, GA, and/or as required.

Job Responsibilities

• Serving as receptionist and greeting guests at a restricted access facility and granting entry, as appropriate, to those without credentials
• Prepare and record timekeeping for NUS teams including covered employees.
• Complete Purchase Requisitions and Receiving for materials for NUS in Maximo.
• Process expense reports in Oracle for the NUS team.
• Adhere to corporate accounting policies.
• Provide logistics support including overseeing meeting agendas, presentations, meals, supplies, conference rooms and their scheduling, and ensuring smooth coordination for NUS meetings and events. This includes supporting external organizations who schedule meetings at 829 Jefferson St.
• Support projects affecting critical facilities like Hartsfield-Jackson and MARTA by performing tasks like invoice consolidation and vendor billing.
• Manage and track facility improvement and repair request.
• Track fleet vehicle assignments repairs, driver qualifications, crane inspections, and pool vehicle logs.
• Maintain the NUS Call-out List, ARCOS, and vacation database.
• Performs additional administrative functions including ad hoc reporting for management.
• Handles mail distribution for the building.
• Provide support as needed for SERP including Storm Center tracking and logistics for Network Underground employees.
• Other duties as assigned.

Job Requirements

• High School diploma or equivalent required.
• One year or more of college, technical, or vocational work preferred.
• Administrative/secretarial experience supporting multiple managers and staff.
• Previous experience processing travel, calendar management, and expense reports required.
• Prior data entry and reporting experience required.
• Previous experience using an online time system required, knowledge of Oracle preferred.
• Credit Card processing and expense report knowledge required, knowledge of Oracle HCM and accounts payable is preferred.
• Experience working with a diverse group with varying needs preferred.
• Willing to take on tasks that are outside normal duties to help the team.

Knowledge, Skills, and Abilities

• Possess and display behaviors consistent with Our Values
• Positive Attitude – Maintain a steady positive attitude during times of change offering support and encouragement to team members to do the same.
• Proactive – Must be on the look-out for preventing problems and challenges and be able to independently operate within broad guidelines. Recommend solutions for process improvement and bring innovative ideas to the team.
• Teamwork- Must be able to work with the team, including peer administrative representatives, the leadership team and business unit personnel across the state
• Detail oriented - Demonstrate attention to detail in efforts to produce a quality work product including expense reporting
• Efficient - Must be skilled in delivering work products with a high degree of accuracy and timeliness while handling multiple priorities
• Technology – Demonstrate proficient computer skills in Microsoft SharePoint content management and access control, Teams, Outlook, Word, Excel, and PowerPoint. Ability to learn and apply new computer software programs.
• Demonstrate organization and time management skills.
• Demonstrate the ability to maintain confidentiality.
• Demonstrate passion and energy for planning and coordinating team events that create connections for the team while working in a hybrid environment.