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Specialist-Registration I NEW

Indiana University Health Inc

Avon, IN

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JOB DETAILS
SKILLS
Calendar Management, Clinical Outcomes, Clinical Practices/Protocols, Clinical Support, Communication Skills, Current Procedural Terminology (CPT), Demographics, Detail Oriented, Genetics, Healthcare, Hospital, Insurance, International Classification of Diseases (ICD), Interviewing Skills, Medical Billing, Medical Coding, Medical Office Administration, Medical Records, Medical Terminology, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Operational Support, Patient Assessment, Reimbursement, State Laws and Regulations, Team Player, Telephone Skills, Time Management
LOCATION
Avon, IN
POSTED
30+ days ago

Specialist-Registration I

Job Description

Overview

Position Overview

Schedule:

Monday-Friday, 8:00am-4:30pm

Flexibility is required to remain later if patients are still in the office.

Location:

West Hospital - Professional Center

Primary Responsibilities

  • Patient check‑out support across all service lines
  • Reviewing and completing Pool messages
  • Chart preparation and pre‑registration
  • Processing and reviewing EMG reports
  • Co‑pay collection and posting
  • Facilitating patient flow from point of entry to destination in a timely, accurate, and professional manner
  • Obtaining and entering accurate demographic, insurance, and financial information to support maximum reimbursement and clinical outcomes
  • Scheduling appointments and interviewing patients to obtain appropriate medical information
  • Explaining department and hospital charges, policies, and procedures
  • Answering incoming calls and directing patients and visitors appropriately
  • Collaborating closely with multiple service lines to support clinic operations

This is a close‑knit team environment and requires strong teamwork and communication skills.

Success Looks Like

  • First 3 Months:

  • Comfortable completing basic check‑out tasks

  • Familiar with service line nuances and workflows

  • By 6 Months:

  • Confident completing all additional assigned duties

  • Established strong workflow and collaboration with teammates

Skills for Success

  • Ability to multi‑task in a fast‑paced clinical environment

  • Strong interpersonal and teamwork skills

  • Experience or willingness to learn the following systems:

  • Cerner

  • RightFax

  • QMedet

  • IDX

  • Strong attention to detail and ability to retain information

Qualifications

  • High School Diploma or GED required

  • Relevant experience in a healthcare setting preferred

  • Ability to learn and retain medical coding

  • ICD‑10 and CPT coding knowledge preferred

  • Ability to interpret insurance information

  • Knowledge of clinical practices and medical terminology preferred

  • Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About the Company

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Indiana University Health Inc