Specialist, Quality Assurance at Quest Diagnostics
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Specialist, Quality Assurance
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Category Laboratory Location Irving, Texas Job function Operations Job family Quality Assurance
Shift Day Employee type Regular Full-Time Work mode On-site
Job DescriptionSupport and coordinate efforts that foster quality and ensure that all pre-analytical, analytical and post-analytical processes are consistent with our company values and mission. This is an onsite position. (5 days), Mon to Fri Travel: Up to 25% required. Grade: 47Responsibilities: Licensing and Accreditation Support the internal inspection process of the business unit, associated laboratories and specimen collection sites to ensure compliance with applicable federal, state, and local regulations, College of American Pathologists (CAP) accreditation requirements and Quest Diagnostics standards. Serve as a resource regarding Clinical Laboratory Improvement Amendments of 1988 (CLIA ''88) regulations and CAP accreditation standards. Proficiency Testing Assist and ensure enrollment and participation in proficiency testing for each test to include Corrective Action when necessary. Coordinate the Validity Check program and Blind Samples resubmission program, if applicable. Assist in maintaining a defined instrument-to-instrument, method-to-method, and laboratory-to-laboratory comparison process. Quality Assurance/Quality Improvement Support and assist on monthly Quality Assurance (QA) meetings. Support each department''s comprehensive Quality Improvement (QI) plan. Assist in maintaining and monitoring Quality Assurance specific quality indicators. Facilitate the preparation, distribution and review of the QA Manual. Support the Corporate Quality Surveillance Program, Patient Results Distribution Program, Best Practice Team Initiative/Database Changes Verification Program and other monitoring programs specifically assigned by National Quality Assurance. Quality Assurance Initiatives Assist in the prompt and complete reporting of Reportable Quality Issues in compliance with the Standard Operating Procedure (SOP). Assist in the complete tracking of revised reports in compliance with the SOP. Assist in any other duties as assigned by the Technical Manager. Qualifications: Required Work Experience: Qualification as defined by CLIA''88 requirement for a Technical Laboratory Supervisor required At least 3-5 years employment in a laboratory setting of high complexity testing is required.Experience with Quality Assurance, statistical Quality Control, and laboratory regulations/accreditation requirements required. Skills: Strong interpersonal communication skills required Demonstrated strong writing and composition skills required Understands clinical laboratory operations required Able to effect Quality Improvement through problem solving skills and knowledge of quality tools required Able to manage change required Organization skills required Project management skills required Analytical skills required Technical skills required Computer skills required Able to function in a matrix organization desirable Multi-tasking skills desirable Demonstrated success in motivating team members to reach objectives desirable EducationBachelors degree in chemical, biological or clinical laboratory science or medical technology required. ASCP or AMT certification is preferred. 59287Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.
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