Specialist IV

Texas Tech University

Lubbock, TX

JOB DETAILS
LOCATION
Lubbock, TX
POSTED
8 days ago

Major/Essential Functions

  • Check e-mails to verify all credit card payments have been posted and receipted correctly
  • Check the librarian portal for new library card applications
  • Generate new library cards and upload into the KOHA system Verify patron information is complete and if not, access Banner to gain further information
  • Verify correct expiration dates using Banner
  • Trains students assistants in daily operation of the circulation
  • Check in and out library materials
  •  Using KOHA system and determining if they need more in-depth assistance, introducing them to a Reference Librarian for further assistance
  • Assist with the basic maintenance of circulation computers and OPAC’s
  • Answer phone calls for circulation
  • Answer phone calls for Reference, ILL and Administration when they are away from their offices
  • Keep circulation office inventory up-to-date
  • Assist with circulation monthly statistics on a daily basis
  • Monitor the student assistants work habits and ensure that they are following procedures
  • Keep up with Reference Librarian schedule on availability to assist patrons
  • Assist patron’s with printers and scanning
  • Assist patrons with ILL requests
  • Assist student assistants in getting their ID badge and ensure that they have access to the library after hours
  • When the supervisor is out, make sure that the office runs as smoothly as possible
  • Call vendor on issues we may be experiencing with the vending machine
  • Notify supervisor when there is a problem in circulation that needs attention
  • Update patron records in KOHA
  • Customer service issues
  • Handles lighting, elevator, security gate issues
  • Maintain room reservation for students
  • Maintain Libchat for patron assistance
  • Check out headset and chargers for laptops for students use
  • Assists with daily activities Wednesday-Sunday in the Public Services area under the guidance of the Unit Manager.


Grant Funded?

No

Pay Grade Minimum

15

Pay Basis

Hourly

Work Location

Lubbock

Preferred Qualifications

  • 5 years of office administrative work experience.
  • Bachelor's degree in general business or related field.


Department

Library Lbk

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

High school plus 4 years experience. Additional education may substitute on a year for year basis.

Does this position work in a research laboratory?

No

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.


Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:
  • Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
  • Paid Time Off – Including holidays, vacation, sick leave and more
  • Retirement Plans
  • Wellness Programs
  • Certified Mother-Friendly Workplace
Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

About the Company

T

Texas Tech University