Summary
Roles & Responsibilities
Verify BKS accurately reflects portfolio specs based on the contract terms.
Monitor portfolios at the seller level to ensure specific work efforts restrictions are being performed.
Serve as an escalation point of contact regarding media ordering and tracking.
Investigate acts on weekly direct pay reports to determine and perform needed action to minimize direct pays and ensure we have received all funds disbursed post-sale
Communicate with and maintain excellent relationships with seller/buyer contacts as well as the Trustee's
Create reports for senior management of bankruptcies remaining in a pending status.
Process monthly remittance files and request funds for forwarding to the current owner of accounts.
Process monthly reports for putbacks and buybacks.
Manage the AskBK mailbox and BOSS and ensure CTQ's are met.
Maintain reporting and tracking databases.
Request media required for claim filing.
File proof of claims, transfer of claims, withdrawals, and amended claims.
Review proof of claims and transfer of claims forms.
Serve as a liaison with Courts, Districts, and Trustee's offices to increase access to Pacer/ECF.
Track and process Trustee/BK Attorney refund request.
Research, request, and track unclaimed funds.
Maintain acceptable levels of accuracy and productivity.
Ensure processes are documented and updated as required.
Skills & Qualifications
1-2 years in bankruptcy, operations, and/or client services background preferred.
Bankruptcy knowledge preferred.
Possess strong analytical skills.
Working knowledge of Microsoft Excel, Access, and/or SQL Server preferred.
Ability to understand and comprehend contracts and other legal documents.
The ability to multi-task and meet deadlines; must have demonstrated this task in a previous position or assignment.
Detail oriented and able to work with minimal supervision.
Excellent verbal and written communication skills.
Exceptional organizational skills.
Associate in good standing.
Strong work ethic and committed to company values.
Educational Requirements
Four-year college degree preferred