Specialist I, Service Operations CKM

ASM International NV

Phoenix, AZ

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JOB DETAILS

SKILLS

Administrative Skills, Artificial Intelligence (AI), Autonomous Driving Systems, Business Operations, Cloud Computing, Corrective Action, Customer Relations, Detail Oriented, Diversity, ERP (Enterprise Resource Planning), Facebook, Forecasting, Genetics, Leading Edge Technology, LinkedIn, Logistics, Microsoft Excel, Microsoft Office, Multitasking, On Site Support, Operational Support, Operations Management, Organizational Skills, Preventative Maintenance, Problem Solving Skills, Quality Engineering, SAP ECC (fka SAP R/3 and SAP ERP), Semiconductor Manufacturing, Semiconductors, Supply Chain, Sustainability, Team Player, Time Management, Value Engineering, Vendor/Supplier Selection, Warehousing, YouTube

LOCATION

Phoenix, AZ

POSTED

3 days ago

Step into a career with ASM, where cutting edge technology meets collaborative culture.For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the futureJob's missionAs a Customer Kit Management (CKM) Service Operations Specialist , you will help support ASM's advanced semiconductor equipment at customer sites, ensuring that tools operate safely and at peak performance. Your work keeps fabs running and directly contributes to the technologies powering AI, 5G, and cloud computing. This role gives you hands-on experience, structured training, and the chance to grow alongside experts in the field.What you will be working on* Support operations and material used to replace chamber kits for regular scheduled preventative maintenance.* Maintain and update trackers for maintenance forecasting, kit readiness, kit movements, and parts stocking status.* Maintain ongoing communication between stakeholders in U.S. and Taiwan to ensure alignment on operational priorities and performance expectations.* Facilitate recurring meetings on daily and weekly basis to review kit readiness* Interface with Logistics/Warehouse, Field Service, Quality and Value Engineering teams to identify and resolve supplier issues.* Support CKM goals related to Turnaround Time (TaT), parts quality, on-time delivery, and corrective action execution.What we are looking for* Minimum a Bachelor's degree in Supply Chain, Business, Operations Management, or a related discipline (or equivalent experience)* Strong organizational and coordination skills, with high attention to detail* Basic understanding of service administration operations or logistics in a manufacturing or semiconductor environment* Proficiency in Microsoft Office (especially Excel); comfortable handling reporting and data.* Strong sense of ownership and accountability in task follow-up and reportingWhat sets you apart* Prior experience in an administrative support, logistics or supply chain coordination role within the semiconductor environment* Experience using SAP ERP system* Ability to multitask and work under pressure in a fast-paced, customer-focused environmentApply today to be part of what's next.We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

Specialist I, Service Operations CKM

ASM International NV

Phoenix, AZ

About the Company

ASM International NV

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