| Skill | Required | Required Experience | Candidate Experience | Last Used |
| • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. | Required | 7 | Years | |
| • Installing and imaging new computers and loading of appropriate software for customers. | Required | 7 | Years | |
| • Installing local and network printers and other peripherals and configuration of same. | Required | 7 | Years | |
| • Migrating data and user profiles. | Required | 7 | Years | |
| • Documenting process and procedures related to technical field support activities. | Required | 7 | Years | |
| • Demonstrates knowledge and a working experience with ServiceNow call tracking system. | Required | 7 | Years | |
| Comfortable with traveling for the role. | Required | 7 | Years |
| Questions | Questions | Answers |
| Question 1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? | |
| Question 2 | All work must be completed on-site in the Columbus, Bladen and Sampson Client area. Do you agree to this requirement? | |
| Question 3 | Your candidate must be able to attend an in-person interview. Do you agree to this requirement? | |
| Question 4 | Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. | |
| Question 5 | How soon can your candidate start if selected for this opportunity? | |
| Question 8 | Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement? |
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.