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Specialist- Expert

Sunrise Systems Inc

Elizabethtown, NC

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JOB DETAILS
SKILLS
Best Practices, Business Solutions, Citrix Product Family, Communication Skills, Computer Security, Customer Support/Service, Customer/Client Research, Data Migration, Desktop Administration, Desktop Environments, Desktop PC, Documentation, Hardware Administration, Identify Issues, Laptop PC, Maintain Compliance, Microsoft Active Directory, Multitasking, Network Connectivity, Network Support, Network System Hardware, Operational Support, Printers, Problem Solving Skills, Reimbursement, Security Compliance, Software Administration, Technical Support, Technical Writing, Time Management, Willing to Travel
LOCATION
Elizabethtown, NC
POSTED
3 days ago
Job Title: Specialist- Expert
Job ID:26-02714
Location: Elizabethtown, NC, 28337
Duration: 12months on W2 contract
 
Job Summary:
 
Seeking an experienced Desktop Support Specialist to support IT operations and Service Desk activities across multiple county locations. The role involves troubleshooting hardware, software, networking, printers, user accounts, and desktop environments while ensuring excellent customer service. Travel within the assigned counties is required and reimbursable.
 
Key Responsibilities:
 
  • Provide desktop, laptop, software, and peripheral support.
  • Resolve Service Desk incidents and technical issues in a timely manner.
  • Install, configure, image, and deploy computers and business applications.
  • Support printers, network connectivity, user accounts, email, Active Directory, Citrix, and data migration.
  • Collaborate with application, network, and infrastructure teams to resolve complex issues.
  • Create and maintain technical documentation, procedures, and standards.
  • Lead or support IT projects and provide status updates to management.
  • Ensure compliance with IT security policies and best practices.
 
Required Skills:
 
  • Strong experience in desktop support, troubleshooting, and customer service.
  • Knowledge of Windows environments, Active Directory, Citrix, networking, and hardware/software support.
  • Experience with system imaging, deployments, and user data migration.
  • Ability to manage multiple priorities and work independently.
  • Strong communication and documentation skills.
 
Additional Information:
 
  • Onsite position.
  • Travel required within assigned counties; expenses reimbursed.
  • W2 contract opportunity.
 
Contact:
Raghu: Raghu.m@sunrisesys.com | URL: www.sunrisesys.com

About the Company

S

Sunrise Systems Inc

Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.

We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.

Our collective business experience spans over two and a half decades and ranges from:

  • Business, management, and technical fields
  • Information technology consulting and software solutions.
  • Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
  • Motivating technology staff and establishing partnerships with Fortune 500 companies

Sunrise Systems has a vast range of competence in:

  • Design, development, and support of cloud-based solutions from simple to highly complexed
  • Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
  • Data processing and data migration
  • Application re-engineering and platform migration
  • Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1990
WEBSITE
http://www.sunrisesys.com/