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Specialist- Employee Relations (Subject to Board Approval of FY 27 Budget)

South Texas College

McAllen, Texas

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JOB DETAILS
SKILLS
Administrative Skills, Auditing, Background Investigation, Budgeting, Case Management, Communication Skills, Computer Skills, Customer Service Evaluation, Customer Support/Service, Data Management, Document Archiving, Documentation, Educational Accreditation, Employee Relations, Employee Retention, Higher Education, Human Resources, Interpersonal Skills, Leadership, Metrics, Microsoft Office, Microsoft Word, Prepare Correspondence, Problem Solving Skills, Writing Skills
LOCATION
McAllen, Texas
POSTED
4 days ago
Special Instructions

Dear Applicant,

The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:
  • Social Security Number
  • Date of Birth
  • Age
  • Citizenship Status
  • Gender
  • Ethnicity/Race
  • Marital Status
  • Applicant Photos
* A redaction guide can be found by clicking here.

Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.

Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

Job Description

Department: Human Resources

General Statement of Job

The Human Resources Specialist - Employee Relations - performs administrative and technical duties for the Employee Relations unit. This includes case management and reporting, employee criminal background checks, driver's eligibility verifications, retention of records, unemployment claim support, and other administrative functions assigned by Employee Relations leadership. This position assists while upholding high standards of confidentiality and customer service.

Specific Duties and Responsibilities

Essential Functions:
  • Assists Employee Relations unit with employee relations cases, correspondence, and document preparation, to include researching, gathering and organizing documentation
  • Performs administrative work on projects assigned by Employee Relations and executive leadership.
  • Handles inquiries and exercises sound judgment in referral of inquiries to appropriate staff.
  • Researches and prepares materials for subpoenas, open record requests, and Texas Workforce Commission filings.
  • Manages, tracks, and reports data related to employee relations activities, including case metrics, federal background checks, and driver eligibility.
  • Supports maintenance of the department's case management systems, ensuring accuracy.
  • Provides administrative support with unemployment claims, including gathering
    documentation, preparing responses, and coordinating with TWC.
  • Seeks to analyze and solve problems, address concerns, and plans with great attention given to confidentiality, prompt follow-ups, customer service, project quality and tedious detail.
  • Conducts federal and state background checks, federal personnel background inquiries, employment verifications, maintains log of security sensitive positions, and documents results in accordance with STC policy and procedures.
  • Performs motor vehicle record (MVR) checks, prepares documentation for South Texas College driver eligibility, and coordinates with appropriate departments.
  • Assists with departmental training and presentations.
  • Contributes to maintaining the South Texas College Employee Handbook updated and accurate. Engages in cross departmental collaboration to complete the annual employee handbook project.
  • Responsible for employee relations records retention, including organizing and archiving documents, conducting audits, adhering to the retention schedule, obtaining destruction approvals, and providing technical expertise in maintaining the department's case management system(s).
  • Travels throughout the college district, as needed.
  • Performs other duties as assigned.

Required Education and Experience
  • Bachelor's Degree required.
  • At least one (1) year of work experience in similar setting or HR, required.
  • At least one (1) year of experience with data management and administrative support is preferred.

Required Knowledge, Skills and Abilities
  • Excellent oral, written, presentation, and interpersonal communication skills.
  • Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word

About the Company

S

South Texas College