Special Attendant Supervisor

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, youll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, youll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Neurodiagnostic Institute:

The Neurodiagnostic Institute and Advanced Treatment Center (NDI) is located on the Community Hospital East campus in Indianapolis, delivering advanced evaluations and treatments for patients with psychiatric illness. Together, the NDI and the Indiana Family and Social Services Administration (FSSA) offer a modern, healing atmosphere for all Hoosiers.

Salary Statement:

The salary for this position traditionally starts at $45,422.00 but may be commensurate with education or work experience.

A Day in the Life:

Behavioral & Therapeutic Skills

• Monitor de-escalation techniques, ensuring the staff are following the principles of de-escalation and re-direction for prevention of restraint and management of behavior.
• Demonstrate and monitor staff to ensure therapeutic interventions using the principles of de-escalation, re-direction, and approved techniques for the prevention and management of behavior.
• Assist in the development and monitoring of special attendant patient programming.
• Assist in implementation of resident's treatment plan including giving medication.

Security & Safety Skills

• Escort residents to and from various activity and therapy areas within the building and off-grounds for medical, dental or legal needs, ensuring safety and maximum security.
• Ensure security of residents and maintain orderliness, which occasionally requires restraining unruly, dangerous residents.
• Secure doors, search visitors (if applicable per facility policy), operate radio systems, issue keys and escort visitors to various areas of the unit.
• Conduct searches of patient's rooms, searching for possible contraband and ensure the safety of each patient.
• Operate state vehicles to transport patients for scheduled outings, particularly during Special Attendant staffing shortages.

Patient Care & Support

• Attend all patient admissions to ensure patient programming.
• Assist with patient care and patient programming in the unit.

Operational & Administrative Duties

• Observe, report, and record the condition and behavior of residents.
• Participate in process improvements for the facility.
• Complete Special Attendant staffing and scheduling assignment sheets
• Project staffing needs at least three (3) days in advance and proactively secure coverage to prevent service disruptions.
• Approve or deny time off and trade request slips for Special Attendants
• Perform routine clerical functions, including answering ward/unit telephone during Special Attendant shortages.
• Ensure employees assigned to 1:1 hospital duties receive timely relief for lunch breaks to maintain compliance with labor standards and promote staff well-being.

Supervisory Responsibilities

• Prepare and submit Blue Sheets to document and justify overtime requests for Special Attendants.
• Manage payroll for direct reports using UKG, ensuring accuracy and timely submission.

Talent Development & Performance Management

• Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities for professional development.
• Set expectations, measure progress, provide ongoing feedback, and evaluate employee performance to ensure work adheres to quality standards, deadlines, and proper procedures.

Workday attendance at assigned worksite(s) is an essential function of this position.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What Youll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Specialized knowledge of, and ability to apply, psychiatric nursing care practices including administering medications.
• Specialized knowledge of, and ability to apply, behavior modification, self-defense and restraining techniques as needed without injury to residents.
• Working knowledge of residents' behavior and ability to anticipate and deal with behavior changes on a daily basis.
• Working knowledge of institution and unit procedures
• Knowledge of basic computer skills
• Ability to perform and assist residents in performing housekeeping duties and daily living activities.
• Excellent interpersonal & communication skills.
• Ability to write reports and keep records, and charts accurately
• Ability to respond effectively in emergency situations and to control adverse behavior.
• Ability to follow directions
• Ability to delegate work, set clear direction, and manage workflow
• Ability to be on high alert for your entire shift, up to 16 hours
• Must be able to work overtime as needed
• Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
• Certified or willing to become certified in professional rescuer CPR/AED
• High School Diploma or High School Equivalency (HSE)
• 2 years of successful work experience in a hospital setting, applying the outlined knowledge, skills, and abilities in a similar role, may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans

• Wellness Rewards Program: Complete wellness activities to earn gift card rewards

• Health savings account, which includes bi-weekly state contribution

• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

• Two (2) fully-funded pension plan options

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

• Up to 15 hours of paid community service leave

• Combined 180 hours of paid vacation, personal, and sick leave time off

• 12 paid holidays, 14 on election years

• Education Reimbursement Program

• Group life insurance

• Referral Bonus program

• Employee assistance program that allows for covered behavioral health visits

• Qualified employer for the Public Service Loan Forgiveness Program

• Free Parking for most positions

• Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.