Analysis Skills, Best Practices, Coaching, Communication Skills, Content Delivery/Distribution, Hardware Virtualization, Identify Issues, Information Technology & Information Systems, Instructional Design, Leadership, Matrix Management, Microsoft Product Family, Multitasking, Operational Strategy, Presentation/Verbal Skills, Problem Solving Skills, Sales, Sales Management, Scalable System Development, Standards Development, Technical Leadership, Training/Teaching, eLearning
TITLE : BDE Virtual Learning Producer.
Option on site or remote
Bill rate range ***-***
Client is seeking an experienced Learning Virtual Producer to deliver high-quality, engaging virtual and hybrid learning experiences across the enterprise. This individual contributor role operates at the Manager / Senior Manager level and is accountable for the end-to-end production of live virtual learning programs, for Client Excellence virtual learning events.
The ideal candidate is a virtual production expert who ensures seamless execution, elevates learner engagement, and enables facilitators to deliver impactful learning experiences. This role is critical to scaling Client Excellence Academy s learning strategy through, operational excellence, and exceptional learner experience.
- Key Responsibilities
The primary responsibilities will include:
Virtual Learning Production
- Own end-to-end production of virtual instructor-led (vILT), hybrid, and large-scale Client Excellence learning programs
- Sets production standards, playbooks and quality thresholds.
- Lead live session execution, ensuring high-quality, seamless delivery aligned to Client Excellence standards
- Conduct technical rehearsals and dry runs to ensure facilitator and speaker readiness
Learning Technology & Platform Management
- Serve as subject matter expert on virtual platforms (e.g., Class for Teams, Microsoft Teams, Miro) and account management.
- Configure and manage session environments, including breakout rooms, polling, chat, and collaboration tools
- Maintain standardized templates, settings, and best practices for consistent delivery
- Troubleshoot technical issues in real-time and implement preventative solutions
Facilitator & Presenter Support
- Partner with facilitators, Certified Practitioners and SMEs to optimize delivery for virtual environments
- Provide coaching on engagement techniques, virtual tool utilization, and effective virtual presence
- Ensure facilitators are fully supported to focus on content delivery
Learner Engagement & Experience
- Design and implement interactive elements to drive participation and engagement
- Monitor learner interaction and adapt in real time to maintain session effectiveness
- Apply best practices in adult learning and virtual engagement to enhance learning outcomes
- Support inclusive and accessible learning experiences for global audiences
Quality Assurance & Continuous Improvement
- Analyze learner feedback and engagement data to refine delivery approaches
- Contribute to the development of scalable standards, templates, and playbooks
Strategic Responsibilities
- Partner with instructional designers to translate learning designs into engaging virtual experiences
- Influence and establish standards for virtual learning delivery across Client
- Serve as a trusted advisor to stakeholders, enhancing the effectiveness of enterprise learning programs
- Elevate the overall quality and consistency of virtual learning experiences across the organization
III. Education
- Bachelor s degree in Learning & Development, HR, Business, Information Systems, or related field (or equivalent experience).
- Experiences
- 5 10+ years of experience in virtual learning production, digital learning delivery, or related field
- Demonstrated experience managing live, high-visibility virtual sessions, including executive-facing programs
- Advanced proficiency in platforms such as Class for Teams, Microsoft Teams, and Miro
- Strong troubleshooting and technical problem-solving skills in live environments
- Excellent communication skills with the ability to interact effectively with senior stakeholders
- Proven ability to manage multiple priorities in a fast-paced, global environment
- Knowledge and Skills
Preferred Knowledge & Competencies
- Experience in enterprise Learning & Development, sales enablement, or capability-building organizations
- Familiarity with engagement tools such as Miro, Mentimeter, or similar platforms used to enhance interactivity
- Certifications in virtual facilitation, digital learning, or instructional design
- Experience working in a matrixed, global organization
- Ownership & Accountability Drives end-to-end execution with precision and reliability
- Influence Without Authority Builds strong partnerships across facilitators, stakeholders, and program teams
Required Leadership Capabilities and Competencies
Client Leadership Commitments:
Deliver Results That Matter
- Takes customer needs and transforms them into a solution that creates value for customers, stakeholders, and shareholders.
- Continually demonstrates the ability to utilize both control and influence to drive results.
Win As One Client
- Proactively seeks opportunities to collaborate with colleagues to share and learn.
- Always thinks globally and acts locally with cultural sensitivity and organizational savvy.
- Continually works and leverages the power of the matrix.
Remove Obstacles & Empower Others
- Engages personally in difficult executional challenges and ensures collaboration between departments to remove roadblocks and deliver results.
- Challenges are anticipated and addressed with a connection to the future vision, keeping a strong focus on cooperation and transparency.
Courage to iterate, try new things and embrace change
- Looks beyond the way we ve always done it and proactively seeks out innovation and best-in-class approaches whilst maintaining agility and speed.
Shift: ['" 5 10+ years of experience in virtual learning production, digital learning delivery, or related field " Demonstrated experience managing live, high-visibility virtual sessions, including executive-facing programs " Advanced proficiency in platforms such as Class for Teams, Microsoft Teams, and Miro " Strong troubleshooting and technical problem-solving skills in live environments " Excellent communication skills with the ability to interact effectively with senior stakeholders " Proven ability to manage multiple priorities in a fast-paced, global environment']
Start: ['" Experience in enterprise Learning & Development, sales enablement, or capability-building organizations " Familiarity with engagement tools such as Miro, Mentimeter, or similar platforms used to enhance interactivity " Certifications in virtual facilitation, digital learning, or instructional design " Experience working in a matrixed, global organization " Ownership & Accountability Drives end-to-end execution with precision and reliability " Influence Without Authority Builds strong partnerships across facilitators, stakeholders, and program teams']
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.