Job Description:
Spare Parts Coordinator
_Milwaukee Tool product service is a key competitive advantage with high customer expectations. The Service Parts Coordinator_ _supports all service and parts activities across Powered Industrial Trucks, Conveyance & Sortation Systems, and Robotics & Integrated Systems. This role coordinates the development, readiness, accuracy, and lifecycle management of service parts while maintaining oversight of parts inventory performance_ _, with the ultimate goal of ensuring Milwaukee Tool has the right parts, in the right place, at the right time, at the right cost._
Duties and Responsibilities
Facilities & Property Management Services
+ Coordinate property management service needs across multiple sites, ensuring timely response, vendor alignment, and proper documentation.
+ Oversee landscaping and fencing services, including routine grounds maintenance, projects, and vendor repair scheduling.
+ Support dock and door maintenance, including repairs, inspections, and coordination with service technicians and vendors.
+ Manage building maintenance services, including:
+ Fire Protection/Alarm Systems
+ HVAC Monitoring and Maintenance
+ Plumbing/Pneumatic/Hydraulic Systems
+ Electrical Inspections, Repairs, and Projects
+ Lighting Maintenance and Projects
+ Dock, Dock Plates, Dock Doors, and Man Doors
+ Flooring Maintenance, Repairs, and Projects
+ Racking Installation, Maintenance Repair, Yearly Inspections, and Building Compliance
+ Coordinate with janitorial services, ensuring service-level adherence, supply needs, and escalation of issues.
+ Support building compliance requirements, including documentation, inspection scheduling, contractor coordination, and audit readiness (Building Code, Fire & Life, Workplace Safety, Environmental, Health and Safety, Accessibility, Emergency Preparedness, Contractor Compliance, Risk Assessment, and OSHA compliance.
+ Assist with utilities coordination, including service requests, outages, contractor communication, and project support.
+ Partner with internal teams on facility-related projects, including scopes of work, timelines, and vendor management.
+ Coordinate facilities-related repairs with Maintenance Supervisors and Leads, ensuring alignment with operational priorities and maintenance schedules.
+ Support additional tasks and responsibilities as assigned.
Technical & Engineering Coordination
+ Participate in project reviews to communicate service part readiness, risks, facilities impact and assigned deliverables.
Quality & Continuous Improvement
+ Support Maintenance initiatives including product availability, issue and downtime mitigation, and recovery planning.
+ Partner with Procurement and Maintenance for inventory analysis, serviceability improvements, and design‑for‑service assessments.
Inventory & Lifecycle Management
+ Participate in Excess & Obsolete (E&O) reviews for all equipment categories.
+ Own strategies and reporting for service parts E&O management, including duration-of-support planning, last‑time‑buy decisions, inventory balancing, tool replacement strategies, and reserve/disposition planning.
+ Track and report on overall service parts performance—including inventory positions, usage volumes, financial metrics, and KPI results.
+ Serve as a primary point of contact for internal and external partners regarding service part availability, pricing, BOM structure, lifecycle status, and service scheduling, and project planning.
Reporting & Analysis
+ Perform detailed analyses and develop reports to support forecasting, inventory health, cost management, product launches, facilities services, and other initiatives.
+ Support additional tasks and responsibilities as assigned.
Education and Experience Requirements (Preferred)
+ Bachelor’s degree in Engineering, Supply Chain, Business Administration, Facilities Management, or related field.
+ 1–3 years of experience in product service, maintenance, supply chain, facilities coordination, continuous improvement, or related disciplines.
+ Strong organizational skills with the ability to manage multiple equipment categories, facility services, and competing priorities.
+ Technical aptitude: familiarity with industrial equipment, facility systems and processes is preferred.
+ Excellent written, verbal, and interpersonal communication skills for effective cross‑functional collaboration.
+ Strong analytical, problem‑solving, and decision‑making abilities.
+ Proficiency with MS Office, particularly PowerPoint and Excel.
+ Experience with CMMS & ERP systems (Oracle preferred).
+ Ability to perform efficiently in a fast‑paced operational environment.
Travel Requirements
+ Ability to travel up to 10–15% using the quickest and most cost‑effective transportation method.
_Milwaukee Tool is an equal opportunity employer._
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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Techtronic Industries North America, Inc.