REPORTS TO

• Executive Pastor regularly
• SRC Session through submission of monthly report

TEAM MEMBERSHIP

• Spanish River Counseling Center
• SRC Leadership Team
• Attend SRC Membership Class and become integrated into the SRC family

PRIMARY JOB FUNCTIONS

• Attract, hire, develop, supervise and maintain a clinically astute and Christ-centered team of professional licensed Psychologists, Marriage and Family therapists, Mental Health Counselors, Trauma Therapist/EMDR certified, Board Certified Coaches, Addiction Professionals and Sex Therapists.
• Cast vision for the SRCC team and spur growth of the counseling center.
• Oversee budget, fund raising, community relations, and bridge building with other local and national churches and mental health care organizations.
• Oversee Administrative Staff and ensure they are equipped with management tools, technology/software to best meet the requirements of their critical roles. Assist in maintaining a healthy administrative staff.
• Oversee the distribution of new client intakes ensuring they are given to the therapist uniquely equipped to serve them most effectively.
• Oversee therapists’ career growth by assisting their educational desires, offering state approved professional supervision for interning therapists and supporting their desires for additional and specific certifications beyond licensure.
• Consult with local church boards, clergy, ministries and businesses.
• Create and maintain personal client base, providing psychotherapy services and therefore contributing financial support for the center.
• Champion a healthy work culture within SRCC and SRC as a whole.
• Work with SRC marketing personnel to develop, implement and oversee marketing and social media platforms to promote center.
• Provide speaking opportunities for SRCC therapists to promote their specific passions and qualifications for serving specific areas of emotional, spiritual and relational needs.
• Work with other ministries of SRC, including SRCS, to ensure that SRCC is integrated in the church and helping to create on-ramps for people to move from SRCC to SRC and SRCS and vice versa.

COMPLIANCE AND RISK MANAGEMENT

• Ensure SRCC maintains full compliance with all applicable Florida state licensing regulations, including the Florida Board of Clinical Social Work, Marriage and Family Therapy, and Mental Health Counseling requirements.
• Oversee HIPAA compliance across all clinical operations, including client records, electronic communications, telehealth platforms, and third-party vendor agreements.
• Maintain current knowledge of and adherence to mandatory reporting laws (e.g., child abuse, elder abuse, Baker Act, Marchman Act) and ensure all clinical staff are trained and compliant.
• Develop, review, and update SRCC policies and procedures annually to align with current legal, ethical, and professional standards (ACA, APA, AAMFT codes of ethics).
• Manage and maintain appropriate liability insurance coverage for the center and ensure all clinicians carry current individual malpractice insurance.
• Serve as the primary point of contact for any legal, regulatory, or licensing inquiries related to SRCC operations.
• Develop and maintain a risk management plan that addresses clinical liability, client safety, staff safety, and organizational exposure.

CLINICAL OVERSIGHT AND QUALITY ASSURANCE

• Establish and maintain clinical documentation standards across all practitioners, ensuring timely, thorough, and ethically compliant record-keeping.
• Implement a peer review and case consultation process to support clinical excellence and collaborative care among therapists.
• Develop and oversee a quality assurance program that includes regular clinical audits, treatment outcome tracking, and client satisfaction measurement.
• Ensure all clinical services reflect evidence-based practices integrated with a Christ-centered approach to care.
• Provide clinical oversight of high-risk cases, including those involving suicidality, abuse, addiction, and severe mental health conditions.
• Facilitate regular clinical team meetings for case consultation, training, and professional development.
• Establish and enforce clear policies for client intake, informed consent, treatment planning, session documentation, and discharge procedures.

MEASURABLE PERFORMANCE EXPECTATIONS

• Client Caseload: Maintain a personal clinical caseload of [number to be determined] direct client hours per week.
• Center Growth: Achieve annual client volume and revenue growth targets as established in the approved budget.
• Staff Retention: Maintain therapist retention rates at or above industry benchmarks through healthy culture, competitive support, and professional development investment.
• Client Satisfaction: Achieve and maintain client satisfaction scores at or above [target] based on standardized feedback instruments administered regularly.
• Budget Management: Operate within the approved annual budget, providing monthly financial reports and variance explanations to the Executive Pastor and Session.
• Clinical Quality: Ensure completion of annual clinical audits with documentation compliance rates at or above 95%.
• Community Engagement: Develop and execute community-facing events, workshops, or speaking engagements to expand SRCC’s reach.
• Church Integration: Establish and maintain measurable referral pathways between SRCC, SRC ministries, and SRCS, tracking client-to-church engagement outcomes quarterly.

EXPERIENCE REQUIREMENTS

• Minimum of 7–10 years of post-licensure clinical practice experience in psychotherapy, with demonstrated expertise across a range of presenting concerns.
• Minimum of 3–5 years of progressive leadership experience in a clinical setting, such as clinical director, program director, practice manager, or equivalent supervisory role.
• Demonstrated success in building, growing, or managing a group counseling practice or counseling center, including financial oversight and staff development.
• Experience providing clinical supervision to pre-licensed therapists and interns, with current Florida state-approved supervisor designation.
• Track record of collaboration with church leadership, pastoral staff, and ministry teams in integrating clinical care within a church or faith-based context.
• Experience in crisis intervention, critical incident response, and developing clinical protocols for high-risk populations.

TECHNOLOGY AND EHR RESPONSIBILITIES

• Oversee the selection, implementation, and ongoing management of the center’s Electronic Health Records (EHR) / practice management system, ensuring it meets clinical, billing, and compliance needs.
• Ensure all clinical and administrative staff are trained and proficient in the EHR system, with documentation standards consistently met.
• Maintain HIPAA-compliant technology infrastructure, including secure telehealth platforms, encrypted communications, and appropriate data backup and recovery procedures.
• Evaluate and integrate emerging clinical technologies (telehealth, digital assessments, outcome measurement tools) to enhance the quality and accessibility of care.
• Work with SRC IT support and external vendors to ensure network security, software updates, and technology systems are functioning reliably.
• Develop and enforce technology use policies for clinical staff, addressing confidentiality, device security, and appropriate use of digital communication with clients.

COMMUNITY AND CRISIS RESPONSE

• Develop and maintain a crisis response protocol for SRCC that addresses congregational emergencies, community tragedies, natural disasters, and critical incidents affecting SRC, SRCS, or church plants.
• Serve as the primary clinical resource to SRC pastoral staff during congregational crises, including sudden loss, abuse disclosures, mental health emergencies, and community trauma events.
• Coordinate with SRCS administration to develop and implement student and family support protocols for school-based crises, behavioral health concerns, and mandatory reporting situations.
• Establish and maintain relationships with local hospitals, law enforcement, emergency services, and community mental health agencies to facilitate referrals and coordinated care.
• Organize and lead Critical Incident Stress Debriefing (CISD) for staff, volunteers, and congregants following traumatic events.
• Provide or coordinate after-hours clinical consultation for SRC pastoral staff when urgent mental health situations arise within the congregation.
• Develop proactive community care initiatives (support groups, psychoeducation workshops, grief ministry partnerships) that position SRCC as a resource for the broader Boca Raton community.

QUALIFICATIONS REQUIRED

• Must be or become an active member of SRC and sign SRC Theological Statement.
• Ph.D. from a regionally accredited university with studies related to, but not limited to, counseling psychology, ministry and leadership and/or theology.
• State licensed Psychotherapist as either a Marriage and Family Therapist, Mental Health Counselor, Social Worker or a combination thereof.
• Career history of successfully developing and maintaining a private practice client base and case load.
• State approved supervisor for overseeing the licensure needs of interning therapists.
• State approved CEU provider.
• Current Liability Insurance and CEUs for continued licensing.
• Committed to on-going professional development.
• Committed to participating in and benefiting from personal spiritual, emotional, and relational growth through a variety of psychotherapeutic processes.
• Possess a combination of required leadership capabilities with compassion for others to ensure that staff and clients receive on-going quality care.
• Align spiritually and scripturally with the foundational biblical beliefs that undergird what we do professionally.
• Delight in sharing personal spiritual journey and a desire to be part of the SRC family in agreement with their membership tenets.
• Affiliation in local and/or national Christian counseling organizations (e.g., Focus on the Family, American Association of Christian Counselors, Faithful & True Ministries).

CERTIFICATIONS (RECOMMENDED)

• State Certification – Certified Addiction Professional or Board-Certified Sex Therapist
• Certified EMDR Practitioner or other empirically valid trauma resolution therapy
• Board Certified Criminal Justice Specialist
• Critical Incident Stress Management Certification
• Certified Life Coach

PERSONAL REQUIREMENTS

• Committed to continued personal familial, relational, and mutually satisfying and supportive relationships.
• Ongoing interest for the growth of emotional, relational and situational intelligence.
• Strong communication and interpersonal skills for building meaningful relationships.
• Attention to organizational skills, productive tools and staying up to date on research that validates new paradigms of treatment modalities to better serve our client base.
• Ability to identify risks that present growth opportunities.
• Ability to work with a variety of personalities to foster a collaborative ministry.
• Ability to communicate with clients and staff to understand their needs and offer solutions to their challenges.
• Identify and research opportunities to further our reach to those in need.
• To create and maintain a mutually supportive and safe environment with authentic servant leadership.

SPIRITUAL GIFTS

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