Location: Medical Center - Fort Worth Department: Case Management Shift: Varying Shifts (United States of America) Standard Weekly Hours: 4
Summary: The Spanish Interpreter will provide patients, families, visitors, and staff access to employees who accurately interpret via face-to-face encounters during designated hours. Spanish Interpreters are bilingual and proficient in English and Spanish with the ability to interpret health care information to and from Spanish-speaking patients/patients families and Cook Childrens health care providers. Will act as a language liaison between the patient, family, and staff in support of the medical plan of care. Facilitates acquisition of Interpreter services for non-Spanish languages (via OPI/over the phone, VRI/video remote interpreter and/or contract services).
Hours: This position is PRN with varying hours, morning, evening, overnight, weekend, and holidays.
Note: Will require full-time in-person training for 4-6 weeks at Cook Childrens Fort Worth Medical Center.
Required Education & Experience: High School diploma or equivalent. 1-2 years of experience working in a healthcare setting. Current knowledge of medical terminology and procedures. Previous interpretation/translation experience (preferred). Ability to precisely and accurately translate critical medical information from English to the patients native language. Strong interpersonal skills, flexibility, and customer service orientation. Excellent communication and active listening skills. Ability to maintain confidentiality of records and information. Ability to interact and communicate with people in-person and over the telephone, often in stressful situations.
Required Certification & Testing: Selected applicants will be tested on their Spanish proficiency level to determine oral, reading, and writing skills prior to an offer being made, and must test at a proficient level as defined by Cook Childrens Health Care System to qualify. Basic Life Support (BLS) Certification for Health Care Providers is required within 30 days of employment and must be maintained.
About Us: Cook Childrens Medical Center is the cornerstone of Cook Childrens, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet childrens needs. Cook Childrens is an EOE/AA, Minority/Female/Disability/Veteran employer.