Seeking Spanish Bilingual Limited Service Customer Service Representatives to assist Virginia residents with Medicaid, SNAP, and TANF eligibility applications.
These fully remote roles involve guiding callers through application processes, answering questions about program criteria, and verifying documents.
Applicants should have a high school diploma or GED, be fluent in English and Spanish, and possess strong communication skills.
Training lasts 6 weeks, with full-time shifts during standard business hours.
Preferred experience includes high-volume call centers and familiarity with government assistance programs.
Home office must meet internet and hardware requirements.
This position offers a starting salary of $18.46, with an emphasis on providing empathetic customer support in a confidential manner.