Seeking Spanish Bilingual Limited Service Customer Service Representatives for remote Virginia Medicaid, SNAP, and TANF eligibility assistance.
Assist residents by guiding them through application processes, explaining eligibility criteria, and addressing complex concerns with professionalism and empathy.
Respond to inbound/outbound contacts, process verification documents, and document interactions across multiple systems.
Requirements include a high school diploma or GED, fluency in English and Spanish, strong communication skills, and ability to work independently remotely.
Preferred experience includes high-volume call centers and familiarity with government assistance programs. Must have reliable internet (25mbps+), reside in the continental US, and be available for training and full-time shifts during specified hours.
Max salary is $18.46/hour. Maximus is an equal opportunity employer.