Spa Sales And Guest Service Associate

Hand & Stone

  • Clarksville, MD
  • 30+ days ago

    Highlights

    Hand and Stone Massage and Facial Spa, located in Clarksville, Maryland is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services.

    Numbers & Facts

    LocationClarksville, MD

    Description

    Benefits:

    • Childcare Discount
    • Contests
    • Bonus based on performance
    • Company parties
    • Competitive salary
    • Employee discounts
    • Flexible schedule
    • Free uniforms
    • Opportunity for advancement
    • Training & development

    Hand and Stone Massage and Facial Spa, located in Clarksville, Maryland is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

    What We Offer:

    Set Schedules- Part Time- and Full-Time schedules with a mix of day, night and weekend shifts.

    Competitive Compensation -hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model!

    • Contests- We give a friendly competition! Put your sales and customer service skills to the test!
    • Career Growth- You have the potential for rapid promotions, including management roles, based on performance

    .•Ongoing Training- We are ALWAYS learning and improving.

    • Positive and Professional Work Environment There is no "I" in team! We work together to meet the goals of the spa and have fun, while being professional
    • Employee Discounts-Who wouldn't want discounts on products, services, AND gift cards?

    How You Contribute to Success:

    • Meet membership sales goals- This is a membership sales model. commission experience helpful but not necessary.

    Build client and member relationships to educate on options tailored to their needs.

    • Detailed knowledge of the menu of services -don't worry, we'll train you!
    • Excellent customer service to members and guests
    • Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
    • Effectively communicate sales, promotions, and service options with clients
    • Uphold spa cleanliness standards
    • Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
    • Answer phones, schedule appointments, and file documents
    • Perform various other duties as assigned

    Qualifications:

    • High School Diploma or Equivalent
    • 18 years old or older please
    • Strong organization and attention to detail
    • Team player with the ability to work independently with minimal supervision.

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