Spa Manager

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Spa Manager

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We are looking for an experienced Spa Manager who puts the guests first to become a valued member of the Legacy Te Waonui Hotel team!

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08th June, 2026

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Hotel: Legacy Te Waonui Hotel Franz Josef

Location: West Coast - 3 Wallace Street, Franz Josef

Employment Type: Full-time, permanent position

Hours of Work: Guaranteed 30 hours per week, on a rotating roster, including weekends.

Pay Rate: $32.00 - $34.00

We are looking for a Spa Manager to join Amaia Spa at our Legacy Te Waonui Hotel, based on the West Coast!

Key Tasks & Responsibilities

• Lead, coach and develop the spa team to deliver consistent service and a positive culture
• Oversee recruitment, training, performance and daily team operations
• Deliver high-quality treatments and ensure an exceptional, personalised guest experience
• Manage bookings and therapist productivity to maximise guest satisfaction
• Handle guest feedback and resolve concerns professionally
• Oversee daily spa operations, ensuring high standards of cleanliness and presentation
• Work closely with hotel teams to deliver a seamless guest experience
• Prepare and manage rosters in line with business demand and monitor labour costs
• Drive revenue through treatment sales, retail and promotions
• Support upselling and product knowledge within the team
• Manage stock levels, ordering, stocktakes and supplier relationships
• Maintain accurate records, reporting and documentation
• Ensure health, safety and hygiene standards are consistently met
• Build strong relationships across the hotel and contribute to continuous improvement and business growth

Skills, Experience & Qualifications Preferred

• Minimum 2 years experience in a supervisory or management role within a spa, wellness, or hospitality environment.
• A relevant qualification in Massage Therapy (or similar) preferred.
• Excellent verbal communication skills.

Why Choose Scenic Hotel Group?

We are New Zealand's longest-standing hotel group, proudly managing 18 properties across the country and the South Pacific, along with a network of independent brands throughout New Zealand. Sustainability is at the heart of everything we do, and we're proud to be a Toit carbon reduce certified organisation. We're right here with you, using local knowledge to make informed decisions and adapt swiftly to the needs of our teams and guests.

We Do IT: Now, Right, Together, and Sustainably

Now: We act fast "Now" for exceptional guest experiences

Right: We get it "Right" from the start, with ongoing training to elevate our service quality.

Together: We grow "Together" in a team that boosts our work and guest experiences.

Sustainably: We're fully committed to "Sustainability" driving a positive impact for our planet.

Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/n Apply For Jobn

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