Coaching, Customer Experience, Customer Support/Service, Hospitality and Tourism, Marketing, Massage Therapy, Metrics, Operational Measurement, Retail, Sales Management, Skin Care, Spa Services, Stone Massage, Team Building, Team Lead/Manager, Training/Teaching
Benefits:
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Wellness resources
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
Now Hiring Spa Manager!
Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.
Spa Manager Performance will be based on the following metrics:
- Membership Conversion -you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
- Revenue -you understand how to drive revenue via scheduling, marketing and upgrading services.
- Recruiting -you are passionate about building a team of passionate spa professionals!
- Operations -you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!
What you need to succeed in this role:
- 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
- Flexible schedule -this role requires a variety of hours which may include nights and a weekend day.
- Ability to promote the benefits of massage and skin care services.