Customer Experience, Customer Support/Service, Data Analysis, Inventory Management, Leadership, Maintain Compliance, Marketing Strategy, Microsoft Office, Operations, Regulations, Regulatory Compliance, Retail Strategy, Revenue Growth, Sales, Team Lead/Manager
Seeking an experienced Spa Director to lead Spa Operations with a focus on sales, membership growth, and delivering a five-star client experience.
Benefits include bonus based on performance, competitive salary, employee discounts, flexible schedule, paid time off, wellness resources, and ongoing training.
Responsibilities:
- Drive sales through memberships, services, retail, and marketing strategies
- Oversee daily operations, staff schedules, and inventory management
- Ensure exceptional customer service and maintain a relaxing environment
- Hire, train, motivate, and develop a team of at least 40 employees
- Analyze data to make informed business decisions and promote the spa
- Ensure compliance with policies and legal regulations
Requirements include 2+ years in spa, salon, or hospitality management, sales and team leadership experience, and flexible availability. Knowledge of Microsoft Office and Zenoti is a plus.
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Hand & Stone - 4454 Weston Rd - Weston, FL