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Spa Customer Service/Wellness Associate

Beem Light Sauna

The Woodlands/Magnolia, TX

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Cleanroom, Community Programs, Credit and Collections, Customer Support/Service, Housekeeping/Cleaning, IR (Infrared), Lead Management, Marketing, Operations, Past Due Accounts, Promotional Programs, Sales, Spa Services, Training/Teaching
LOCATION
The Woodlands/Magnolia, TX
POSTED
30+ days ago
Benefits:
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Wellness resources

Job Title: Wellness Associate/Spa Customer Service
Type of Position: Part-Time $15/hr. **Must live in The Woodlands, Magnolia, Tomball, or Conroe area.**
The Wellness Sales Associate position is responsible for membership sales, customer service, and maintenance
of a clean studio environment. This person is reliable, exhibits a strong moral fiber, and possesses a positive attitude and
solid work ethic.
Primary Responsibilities:
The Wellness Sales Associate is an ambassador in the community for beem Light Sauna and seeks to grow
the brand through membership sales and other programs that drive revenue
Understand and speak to the science, technology, and benefits of Infrared sauna, chromotherapy, Red Light
therapy and the value of having a beem Light Sauna Membership
Responsible for greeting members and ensuring everything about their visit is outstanding
Host studio events and community outreach programs
Compliance and adherence to the beem Business Policies for daily site operations
Contribute to a high-energy, fun, and engaged membership culture at the studio through promotions, events
and brand recognition
Model our mission, vision, and values leading by example
Have extensive knowledge of and promote products and services, selling packages/memberships and sharing
of promotional opportunities
Responsible for all lead management tasks required during shift
Light cleaning and sauna ‘refresh’ between appointments
Ensure that all front desk systems are followed such as proper member check-in, telephone inquiries (general
and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change
requests, new membership agreements, etc.
Provide consistent, top-notch service and maintain the highest level of customer service in person and through
external communication cycles and automated marketing systems
Responsible for ensuring that the facility, suites, and rooms are clean, maintained, and operationally sound
Genuine desire to help people to ensure members’ experiences are above and beyond therefore members will
refer others and be brand loyal
Attend all staff meetings to stay abreast of company news and to share new or pertinent information, offer
suggestions or ideas for promotions, management, and organization of the studio
Follow all company policies and procedures
Project a favorable image of the company to promote its objectives and to foster and enhance public recognition
Other projects and responsibilities may be added at the owner’s discretion, including administrative duties

About the Company

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Beem Light Sauna