The Sanctuary Lead oversees daily operations during peak hours under supervision, ensuring a smooth experience for members.
They build and maintain strong member rapport, handle concerns, and uphold high standards in all areas including the steam room, saunas, and plunge pools.
The role requires effective communication with management about issues, maintaining cleanliness, and supporting locker room standards.
Qualifications include bi-lingual English and Spanish preferred, an outgoing personality, excellent communication skills, and at least two years of experience in luxury service or a health/fitness environment.
The candidate should remain calm under pressure, handle conflicts gracefully, and demonstrate a proactive, can-do attitude.