Spa Associate

Hand & Stone - 2981 El Camino Royal - Tustin, CA

Tustin, CA

JOB DETAILS
SKILLS
Calendar Management, Childcare, Compensation and Benefits, Consulting, Customer Experience, Customer Relations, Follow Through, Operations Management, Retail, Revenue Growth, Sales, Sales Presentation, Spa Services, Stone Massage, Telephone Skills, Training/Teaching, Webinar
LOCATION
Tustin, CA
POSTED
23 days ago
Benefits:
  • Childcare Discounts
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development

 Spa Sales Associate | Hand & Stone Massage and Facial Spas Welcome. Empower. Connect.

About the Role
At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Sales Associates are the heartbeat of that experience, part host, part wellness consultant, and fully committed to building lasting client relationships.
This is a sales-driven role where your ability to connect with clients directly impacts your earning potential. If you thrive in a people-first environment and love the idea of selling something that genuinely improves lives, this is your opportunity.


Why Hand & Stone?
Earn More: Our stress-free membership model means consistent selling opportunities every shift. Top performers boost their paychecks through a rewarding commission structure backed by 20 years of industry leadership.
Flexibility That Works for You: We offer a variety of shifts designed to fit your lifestyle, with a stable, supportive team environment.
A Real Career Path: This role is your launchpad. We invest in your growth through live sales training webinars and clear pathways into Lead Spa Associate and management roles.
Family-Friendly Perks: Enjoy a 10% weekly KinderCare childcare discount, personal wellness discounts through the LifeMart program, and complimentary or discounted spa services.


What You'll Do
Sales is at the core of this role. You'll be expected to:
  • Drive membership sales by confidently presenting our wellness membership program to every eligible guest
  • Consult and recommend services, upgrades, and retail products tailored to each client's needs
  • Convert first-time guests into loyal members through genuine relationship-building and follow-through
  • Communicate promotions and service options clearly and persuasively
  • Deliver a 5-star client experience from the first phone call through checkout
  • Maintain a thorough knowledge of the full spa service menu
  • Uphold spa cleanliness and presentation standards
  • Answer phones, schedule appointments, and manage front desk operations
SA056

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.  Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

About the Company

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Hand & Stone - 2981 El Camino Royal - Tustin, CA