Spa Associate - Charlotte Rivergate

Hand & Stone

  • Charlotte, NC
  • 30+ days ago
  • $13 Per Hour

Highlights

About the Role: This is a customer service and sales-focused position where you'll play a vital role in helping our clients achieve their relaxation, wellness, and self-care goals. Ability to handle complex situations professionally and multitask with ease all while focusing on the guest.

Numbers & Facts

LocationCharlotte, NC

Description

Benefits:

  • Employee discounts
  • Flexible schedule
  • Must have open availability on the weekend*

Part Time Employees receive a Free Massage or Facial Bi-Monthly

Employee Discounts

15 to 30 hours per week

$13 per hour plus commission

About the Role:

This is a customer service and sales-focused position where you'll play a vital role in helping our clients achieve their relaxation, wellness, and self-care goals. As the first and last impression of our spa, you are a key part of delivering an exceptional experience from start to finish.

What You'll Do:

  • Provide warm, welcoming, and professional customer service to all members and guests
  • Answer phones, schedule appointments, and assist with front desk operations
  • Educate clients on the benefits of massage and facial services
  • Promote our wellness membership program, service upgrades, and gift card sales
  • Keep the spa environment clean, organized, and presentable at all times
  • Bring a positive, energetic attitude to the team
  • Collaborate with team members to create a smooth, supportive spa environment
  • Help make fun, spa-themed TikToks and social media content

What We're Looking For:

  • A passion for health, wellness, and helping people feel their best
  • Excellent communication and multitasking skills
  • A team player with a professional appearance and demeanor
  • Someone who's upbeat, reliable, and ready to learn

Job Requirements:

  • Excellent personal appearance, good verbal and written communication skills.
  • Ability to handle complex situations professionally and multitask with ease all while focusing on the guest

Job Type: Part-time

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