Sourcing Senior Specialist

RR 364929

Manager - Global IT Category Manager (Junior)

Management level definitions

Responsible for operational success, strategic alignment and integration of activities between various NTT Operating Companies for all matters related to global sourcing and supply chain management. Fully accountable for the success of IT supply chain function within the NTT Global Sourcing organization. Own a significant number of measurable functional, operational and strategic goals or priorities directly related to the role. Assume responsibility for the successful implementation of business plans and savings objectives related to supply chain management of IT and related services across NTT Operating Companies, NTT accounts and delivery organizations globally.

Responsibilities

• The primary responsibility of the NTT Global Sourcing IT Category Manager is to work with NTT Operating Company stakeholders to help Category Directors develop, implement and manage the IT Supply Chain and Sourcing strategy across NTT globally. The primary responsibility is to support and help implement the over-arching strategy across NTT's multi-billion annual spend in Hardware, Software and related services to ensure alignment with the overall NTT Global Sourcing objectives, as well as broader NTT corporate goals.
• Responsible for supporting and helping manage all elements of the strategy, which include reduce cost, improve operational performance, mitigate risk and improve the overall financial performance of NTT through its acquisition and management of IT assets. Further, it is the NTT Global Sourcing Manager's responsibility to manage the strategy on an on-going basis, ensuring it is communicated and adhered-to across all regions and Operating Companies - which includes assembling and leading cross-functional teams to drive the IT Supply Chain and Sourcing strategy. She/he will partner with stakeholders in the Operating Companies, Accounts, Delivery, Alliances and Global Procurement (GP) on a number of IT cost savings and performance improvement initiatives. She/he will be a hands-on employee, working alongside other Procurement leaders and teams, as well as leadership across the NTT Operating Companies to analyze spend, assess current and changing market forces across the IT industry, and assess current commercial arrangements across NTT to identify/drive improvement opportunities for the business.
• The NTT Global Sourcing Manager is responsible to develop working relationships with key internal stakeholders to ensure IT requirements are defined and demand is accurately reflected. Also, she/he will team with NTT Operating Companies to drive improved operational performance - such as supply/demand planning, cycle times, forecasting, maintenance practices and contractual compliance.

Education and Experience

Technical Experience:

• Minimum 6 years of experience in progressively challenging roles in supply chain management, strategic sourcing and/or category management with the majority of experience within the broad Information Technology space.
• Minimum 3 years of experience in IT cloud sourcing & contracting. Experience in sourcing Microsoft, Amazon Web Services and Google Cloud Platform products and services at global level. Should have a deep understanding of MSFT, AWS and GCP contracting, product and services / support services terminologies.
• Must have hands-on experience managing a category of IT spend and delivery on a global or regional basis and be able to demonstrate a track record of effectively driving cost savings and performance improvement while in such a role.
• Hands-on team member able to drive a number of major, complex IT supply chain and/or cost reduction projects. Extensive experience in supplier relationship / vendor management and conducting business reviews with suppliers.
• Manage contract life cycle and operation activities such amendment, target tracking, maintain records & hygiene in relevant project management system.
• Strong understanding of IT vendor sales and pricing models, as well as support and maintenance services - as practiced by the major IT vendors across the globe.
• Must have demonstrated ability to effectively manage commercial and strategic relationships on a global basis with Tier-I IT suppliers.
• Further, experience should include in-depth knowledge and experience managing (supply chain, sourcing and/or procurement) additional knowledge of below sub-categories of IT is added advantage, which includes product acquisition, maintenance and life cycle management:
• Software
• SaaS
• IT Hardware (EUC and Servers)
• Security Software
• Experience in defining and driving key aspects of supply chain operational excellence in a global, multi-BU environment - including demand planning, forecasting, maintenance optimization, performance measurement and optimization.

Educational Requirements:

Bachelor degree is required, preferably in Engineering, Science, Mathematics, Computer Science, Information Technology or an equivalent technical discipline. An advanced degree in one of these disciplines and/or an MBA is preferred.

Must have fluent written and verbal communication in English language.

Knowledge and Skills

• Strong analytical skills, Self-Starting, Proactive, Self Learning, must have attention to detail, maintain data & project hygiene. Must be able to assess historical spend and asset usage data from multiple disparate sources, analyze the data and layout coherent, data-driven roadmaps to achieve cost reductions and/or operational improvements.
• Able to analyze the current state of practices within NTT Global Sourcing and NTT Operating Companies across all IT sub-categories of spend involving multiple IT vendors and collaborate with stakeholders to forge comprehensive supply chain strategies that increase leverage and drive commercial improvements with IT vendors.
• Across the major IT sub-categories, must be able to assess 'best practices' and 'pricing benchmarks' in the industry and compare these across Operating Companies, accounts, BUs and regions. Develop gap analysis relative to these practices/benchmarks to help identify savings and improvement opportunities. Develop strategies that create leverage to close gaps while delivering improved economics and/or operational performance to NTT.
• Able to document IT technical requirements and service level requirements where none exist and obtain alignment from stakeholders around these key parameters.
• Able to analyze current IT Agreements and assess alignment with end-customer Agreements. Where misalignments exist, develop and implement strategies that improve alignment. Collaborate with internal stakeholders to garner support for such improvement initiatives.
• Must be skilled in ability to work across multiple accounts and delivery organizations globally to build aggregated demand forecasts for common hardware components and incorporate aggregated demand into negotiation strategies to increase buying power.
• Across all NTT IT supply chain and delivery, must have ability to analyze the various asset acquisition practices and identify opportunities to reduce cost and/or risk by improving these practices where such opportunities exist. Further, partner with account leadership and regional delivery leads to drive such cost reduction initiatives into the accounts.
• Must have strong verbal, presentation and written communication skills with the ability to communicate effectively with Leadership within NTT and be able influence Business Stakeholders on key strategic initiatives that involve challenging 'Change Management' elements.
• Highly skilled in financial analysis, and able to communicated effectively with Finance organizations. This includes investment ROI analysis, lease vs. buy modeling, capital planning and justification, asset valuation analysis, make vs. buy modeling and 'should cost' analysis.
• Proficient in the use of all Microsoft Office products.
• Ability to foster enthusiasm and drive to succeed from team members, and lead by example.

Impact/Scope

• Regularly interacts with Managers, VPs and SVPs internally and externally.

Complexity

Work across multiple businesses, cross cultures and regions to meet business needs in a cost-effective manner.

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