Solutions Consulting Engineer I - Patient Experience

HENRY SCHEIN, INC.

AMERICAN FORK, UT

JOB DETAILS
LOCATION
AMERICAN FORK, UT
POSTED
30+ days ago
This opportunity is remote within the United States.
Job Summary
This position is responsible for providing technical and functional solution discovery and demonstrations to prospective and existing customers to support new sales, retention, and expansion opportunities. Create and deliver Henry Schein One (HS1) presentations and product demonstrations. Design, validate, and present HS1 software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Present and articulate HS1 product's strengths, relative to competitors.
Partner with HS1 product leaders to deliver meaningful customer feedback and influence current and planned features that solve customer pain points.
This is an instrumental role that will partner across the Sales, Product and Services teams at Henry Schein One. The right candidate will utilize their Dental / Dental Support Organization (DSO) experience, as well as expert knowledge of PRM and PDG Solutions (Lighthouse, Sesame, Patient Engage) to ensure the success of new and existing customers.
What you will do
* Perform technical presentations for customers, partners, and prospects. Work with senior staff to keep up to date on business-critical dental solutions, HS1 products, roadmaps, and services. Provide consultative technical and sales support for either Dental Practice Management Solutions (Dentrix Ascend or Enterprise), Tech Central Solutions, Dental Analytics Solutions (Jarvis Analytics), RCM Solutions or Patient Experience Solutions (PRM / PDG).
* Participate in sales planning and business development activities. Begin to develop, architect, and demonstrate solutions for customers. Translate product features into customer insights and value drivers.
* Partner with the Account Management, Customer Success, and Service teams on At-Risk / High Value accounts to understand the requirements and needs of the customer. Participate in overall strategy to build a solution Roadmap and mitigate risk while creating opportunities for expansion.
* Interact with Product Management to refine Henry Schein One Products and technical Features to improve the user experience overall product adoption. Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new HS1 products.
* Effectively communicate the necessity of required features to Product Management from the customer perspective. Use industry knowledge and competitive intelligence to create compelling cases for features that not only ensure parody but elevate the HS1 suite of products to best in class.
* Assist in tracking of planned Product Roadmap items to support the on-time delivery of new features and participate in communicating status, planned functionality and release dates of Roadmap features.
* Participate in industry functions, seminars, and round tables to stay current with the latest in the Dental and DSO / Integrated Care Industries.
* Develop and maintain training materials and deliver training to improve product knowledge and demo abilities of both inside and enterprise salespeople.
* Assist or Own completion, responses and repository of Request for Proposal and Request for Information documents.
* Collaborate with the Account Management and Services team to plan and participate in the successful implementation of HS1 purchased solutions.
Qualifications
Must have:
*... For full info follow application link.
 
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legal
ly protected status.

About the Company

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HENRY SCHEIN, INC.

Henry Schein, Inc., a FORTUNE 500® company and a member of the S&P 500® and NASDAQ 100® Indices, is the world's largest provider of health care products and services to office-based dental, animal health and medical practitioners. The Company is a FORTUNE World's Most Admired Company, and ranks first on the FORTUNE list in the Wholesalers: Health Care industry. Henry Schein is also on Ethisphere's list of the World's Most Ethical Companies and FORBES' list of America's Best Employers 2015.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Medical Devices and Supplies
FOUNDED
1932