Alternative Energy, Budgeting, Customer Escalations, Customer Satisfaction, Delivery Management, Energy Efficiency, Finance, Marketing, Mentoring, Project Evaluation, Public/Media/Press/Analyst Relations, Resolve Customer Issues, Sales Management, Time Management
Resource Innovations is seeking Solution Delivery Manager to join our growing team in San Juan, PR. We are seeking a highly skilled and motivated Solution Delivery Manager with a strong background in energy efficiency to join our dynamic team. As a Solution Delivery Manager you will have a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with key partners and the utility client.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Duties and Responsibilities
- Delivers successful energy efficiency programs to utility client(s) per contract terms and program budgets.
- Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time.
- Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics.
- Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
- Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.
- Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
- Other duties as assigned.