Dell Computers, Documentation, Network Operations Center, Operating Systems, Red Hat Linux Operating System, Sales/Support Engineering (SE), Software Patches, Ubuntu
Position: Solution Architect
Location: Spartanburg SC (100% Onsite)
Duration:12 months
Must have skills:
- PowerEdge Rack/Tower Experience
- RHEL and Ubuntu OS
- Experience working in a larger server environment
Nice to have skills:
- PowerEdge XE server experience
Project Tasks:
- Support day to day data center activities
- Proactively walk the data center through the day, watching/alerting customer of amber lights, "hot" doors etc.
- Escort dispatched field engineers (when applicable)
- LOIS parts management (will be trained once onsite)
- Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
- Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
- Performs BIOS lifecycle management, adding users, patching
- Triage with Dell support for scheduling FSE break/fix activities
- Works at the direction of the customer team to update versions as needed
- Resource must be onsite 5 days - there are no exceptions
- Training - important the candidate selected will need to complete XE Server training. This will need to be completed prior to the starting the residency