Software Solutions Architect

About Hai Robotics

At Hai, we’re more than just a robotics company — we’re innovators on a mission to transform industry and shape the future through technology. With groundbreaking solutions and a commitment to excellence, we are becoming a force to be reckoned with in the robotics and warehouse automation space.

Position Overview

As a Software Solutions Architect, you’ll be at the forefront of this innovation—collaborating with cross-functional teams, engaging with high-level stakeholders, designing and implementing scalable solutions, and helping clients unlock the full potential of our technology. If you’re ready to be part of something great and grow with a company that values vision, expertise, and impact, we want to hear from you!

Primary Responsibilities

• Requirements collection and analysis: Collaborate with internal and external stakeholders to capture business requirements and translate them into actionable system designs and implementations.
• Project delivery: Lead end-to-end software delivery, from blueprint design and scope definition to budgeting, development, testing, and client training, ensuring quality and efficiency throughout the process.
• Project management: Manage client expectations, drive satisfaction, and resolve issues quickly by partnering with R&D and technical teams, while ensuring clear and consistent communication.
• Team empowerment: Share expertise across departments, providing guidance and training to both internal teams and clients to ensure successful system adoption and utilization.
• Product enhancement: Monitor industry trends, gather customer feedback, and collaborate with R&D teams to enhance product capabilities and continuously improve solutions.

Qualifications

• Bachelor's degree in Automation, Information Technology, Computer Science, Industrial Engineering, Logistics, Supply Chain, or a related field.
• Internship, co-op, academic project, or up to 2 years of experience in software implementation, solutions engineering, warehouse automation, WMS, WCS, or related fields.
• Strong analytical and problem-solving skills with the ability to learn new technologies quickly.
• Basic understanding of software deployment, system integration, databases, APIs, or warehouse management systems preferred.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a cross-functional and customer-facing environment.
• Self-motivated, detail-oriented, and eager to develop technical and project management skills.
• Willingness to travel for business (10–20%).
• Skills: Software Deployment, Requirements Analysis, Software Solutions