Solution Architect 3

22nd Century Technologies, Inc.

Carson City, NV

JOB DETAILS
SKILLS
Adverse Events, Application Programming Interface (API), ArcGIS, Architectural Services, Authentication, Automation, Blueprints, Change Management, Computer Science, Customer Support/Service, Data Recovery, Database Extract Transform and Load (ETL), Design Document, ESRI, Enterprise Architecture, Geographic Information Systems (GIS), Government, Hybrid Cloud, IT Governance, ITIL (IT Infrastructure Library), Identify Issues, Identity Data Management, Incident Management, Leadership, Metrics, Microsoft SQL Server, Network Architecture/Engineering, Network Security, Network Security Design, Operational Support, Performance Tuning/Optimization, Power Outages, Process Improvement, Product Testing, Refactoring, Registered Training Organisation (RTO), Spatial Data, Systems Engineering, Technical Leadership, Technical Support, Time Management, Use Cases, Web Server
LOCATION
Carson City, NV
POSTED
1 day ago
Key Responsibilities
Enterprise GIS Architecture
• Lead solution architecture for ArcGIS Enterprise (Portal, Server, Pro), ArcGIS Online, and
associated services including feature services, map services, and geoprocessing.
• Architect data integration solutions using FME Flow/Server, ETL pipelines, and APIs.
• Define architecture patterns for performance, resilience, and backup/recovery and CAB
governance processes.
• Partner with product owners to translate use cases into scalable solution designs; guide
designs through security, network, and data architecture reviews.
• Create roadmaps, architecture decision records (ADRs), and solution blueprints; mentor
engineering staff on architectural patterns and high-quality implementation practices.
• Establish non-functional requirements (availability, RTO/RPO, latency, throughput) and
implement performance tuning strategies for GIS services.
• Drive operational excellence through observability standards (logging, metrics, tracing),
runbook creation, post-incident reviews, and continuous system hardening.
• Provide architectural leadership for Esri Roads & Highways and other enterprise GIS programs
as needed.
• Lead architectural direction and oversight for Client GIS Upgrade Automation initiatives,
including coordination with Esri on automated ArcGIS Enterprise upgrade processes, runbook
development, and ensuring reliable, repeatable upgrade pipelines across DEV, TEST, and PROD
environments.
Service Desk & Operational Support
• Serve as the tier-three architectural escalation point for GIS-related incidents and service
requests routed through Client IT Service Desk, ensuring timely diagnosis, technical guidance,
and durable resolution paths.
• Collaborate proactively with Service Desk technicians to troubleshoot complex GIS platform
issues (ArcGIS Enterprise, SQL Server, FME Flow, identity/authentication, performance) and
ensure clear, actionable resolution steps.
• Provide technical direction and repeatable patterns to reduce recurring incidents and improve
user experience across divisions.
• Review ticket trends with IT GIS leadership to identify opportunities for platform hardening,
architectural refactoring, or process improvement.
• Support communication related to planned changes, outages, or service impacts in
coordination with Service Desk notification processes.
• Partner with departmental users to understand issues raised in Service Desk tickets and
translate systemic needs into architectural improvements or actionable backlog items.
Minimum Qualifications
• Bachelor's degree in Computer Science, GIS, Information Systems, Engineering, or related
field.
• 9+ years of experience in solution architecture, with 5+ focused on enterprise GIS.
• Deep hands-on experience with ArcGIS Enterprise, ArcGIS Online, and related components.
• Strong background in SQL Server, identity management, networking, and security principles.
• Experience with FME Flow/Server and advanced data integration patterns.
• Proven ability to design and document hybrid cloud/on-prem architectures.
• Demonstrated ability to work across teams and lead architectural decisions.
Preferred Qualifications
• Experience with Esri Roads & Highways, and enterprise GIS modernization programs.
• Familiarity with Change Management Principles/IT governance processes and enterprise
backup/recovery strategies.
• Certifications such as Esri Enterprise System Design, FME Certified Professional, GISP, or ITIL.
• Prior experience supporting large, distributed operational environments (transportation,
utilities, public sector).

About the Company

2

22nd Century Technologies, Inc.

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1997
WEBSITE
https://www.tscti.com/careers-0