The purpose of this classification is to supervise day-to-day operations of the Solid Waste Division to ensure efficient provision of residential/commercial sanitation services to the City. Supervision Received and Exercised Responsibilities and ReportingDuring an Emergency Situation: Essential Employees may be required to work during a declared emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice. Non-Essential Employees will not be required to work during a declared emergency. The employee's Department Head will determine when the employee will be required to work.
Supervises, directs, and evaluates assigned staff, addresses employee concerns and problems, directing work, coaching, and supervises employee performance through performance management system; assists in interviewing and selecting employees; coordinates or conducts training activities. Conducts staff meetings; conducts safety meetings, confers with assigned staff, assists with complex/problem situations, and provides technical expertise such as using an Onboard Computing System to optimize routes, collect metrics and key performance indicators. Complete Supervisor Incident Reports and submit to Risk Management for review in a timely manner. Assists in ensuring compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations. Supervises and coordinates work activities; prepares, receives and processes work orders; prioritizes and schedules work; plans most efficient use of resources to complete work orders; assigns projects and dispatches equipment to appropriate work crews; reassigns work crews in response to emergencies or changes in priorities; monitors progress in meeting deadlines; inspects quality of completed work. Supervises, coordinates, and monitors daily operations of solid waste functions special projects; establishes efficient routes; oversees container maintenance; schedules solid waste services for special events; coordinates special pickups; coordinates cleanup of fluid spills; and coordinates all communications between staff and private contractor in the event of a major storm to ensure all pre- and post-related activities are completed in compliance with FEMA rules and regulations. Supervises and performs customer service functions; provides assistance and information related to division services, procedures, or other issues. Responds to complaints and questions related to projects and work activities; provides information, researches problems, and initiates problem resolution. Performs administrative tasks; reviews timesheets through Kronos, researches discrepancies, and submits for processing; reviews/approves vacation requests; develops work schedules to ensure adequate coverage; monitors sick time usage and maintains attendance records; ensures timely preparation and submittal of reports. Assists in evaluating efficiency and effectiveness of division operations, services, procedures, and resource management; recommends and/or implements improvements in services and operational procedures as needed. Assists with development and implementation of division budget; monitors expenditures to ensure compliance with approved budget. Supervises and coordinates safety measures within the division; ensures adherence to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals; coordinates activities to maintain traffic control and safety at construction/work sites, including flagging of traffic and setup of safety cones, barricades, barrels, and road/warning signs. Supervises inspection and maintenance of departmental vehicles/equipment; supervises and/or conducts pre-trip and post-trip inspections of vehicles; ensures regular/timely fueling, servicing, maintenance, and cleaning of vehicles; monitors status of vehicles under maintenance/repair. Monitors inventory levels of department equipment, tools, supplies, uniforms, and other materials; ensures availability of adequate materials to conduct work activities; initiates requests for new or replacement materials; obtains price quotes; issues or distributes supplies/uniforms. Responds to after-hours calls or emergency situations on a twenty-four hour basis. Prepares or completes various forms, reports, correspondence, performance evaluations, schedules, purchase requisitions, work orders, or other documents. Receives various forms, reports, correspondence, budget/expenditure reports, invoices, work orders, dump trip tickets, special pickups, roll-off lists, supply requisitions, contracts, ordinances, policies, procedures, maps, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate. Operates a personal computer, general office equipment, two-way radio, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, email, Internet, or other computer programs. Communicates with supervisor, employees, other departments, vendors, service providers, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction. Attends various meetings as needed; attends meetings of homeowner associations. Maintains a comprehensive, current knowledge of applicable policies and regulations; maintains an awareness of new processes, trends, and advances in the profession; reads professional literature; attends seminars, workshops, and training sessions as appropriate. Additional Functions Performs general/clerical tasks, which may include answering telephone calls, making copies, sending/receiving faxes, distributing documentation, or processing incoming/outgoing mail. Provides assistance to other employees or departments as needed. Performs other related duties as required.
High school diploma or valid equivalent; AND five (5) years of previous experience that includes solid waste collection operations, customer relations, equipment operation, and personal computer operations; and Possession of an Associate's degree in business administration, computer science, engineering, public administration, or a closely-related field may substitute for two (2) years of functional experience. Two (2) years of verifiable previous supervisory or lead experience; and Must possess and maintain a valid State of Florida Class B Commercial Driver's License (CDL) Must possess (or obtain within 24 months of hire) an OSHA General Industry Card; Must obtain the following certifications within nine (9) months of hire: 15-Hour OSHA Disaster Industry card 30-Hour OSHA General Industry card Lock Out Tag Out Certification Must complete City's supervisor/management training within twelve (12) months of hire.
Communication Competencies Effectively communicates with supervisor, employees, other departments, contractors, engineers, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Accurately and expeditiously receives and delivers messages and information to the appropriate individuals. Ability to prepare accurate and thorough written records and reports. Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction. Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters. Ability to establish and maintain harmonious relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed. Knowledge, Skills, and Abilities Knowledge of and the ability to ensure compliance with safety policies, procedures, practices and OSHA regulations Knowledge of and the ability to demonstrate proper work methods and procedures when training crew employees Skilled at operating all equipment and tools used in the course of job completion. Ability to supervise, evaluate the work of crew employees, and identify and resolve personnel issues and concerns Ability to coordinate, plan and prioritize work assignments to achieve optimum effectiveness in staff utilization and cross-training Ability to determine and requisition proper and adequate materials, supplies and equipment for job completion Ability to troubleshoot and resolve issues and complaints from the public. Ability to effectively communicate both orally and in writing Ability to effectively interact with the public, supervisors, co-workers, other department staff, contractors, and with outside agencies Ability to develop and sustain good working relationships with all department staff The City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.