| Location | Bradenton, FL |
| Salary | $18.40–$27.60 Per Hour |
Solid Waste Collections Technician
Salary
$18.40 - $27.60 Hourly
Location
Bradenton, FL
Job Type
Full-Time (Hourly)
Job Number
26-00335
Department
Utilities
Opening Date
07/29/2026
Closing Date
8/12/2026 11:59 PM Eastern
General Information
Work Location: 3025 Lena Road, Bradenton, FL 34211
Work Hours: Tuesday - Saturday, 8:00 am -4:30 pm
Expected Starting Hourly Range: $18.40 - $23.00
This classification is responsible for processing customer complaints and performing follow-up customer service regarding Solid Waste Collections to ensure customers issues are resolved. This position provides education and public outreach to the general public regarding solid waste management and recycling programs and participates in the development and implementation of special events or programs outside of the normal garbage collection service to manage solid waste and recycling efforts.
Employment screenings, as outlined in the Personnel Policy, Rules, and Procedures Manual, will be conducted in compliance with applicable federal and Florida Laws.
Working Conditions
The work environment may include exposure to high noise levels while performing certain essential job functions. The position requires the ability to lift and move objects weighing up to 50 pounds independently and up to 100 pounds with assistance, with or without reasonable accommodation. Work may involve strenuous physical activity under varying climatic conditions and in both indoor and outdoor environments.
Job Description
Essential Functions
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.
Applying knowledge of applicable procedures, ordinances, franchise agreements and the customer information computer system, effectively executes all skills associated with customer service including, but not limited to, answering and effectively satisfying all customer requests, inquiries and complaints regarding Solid Waste Management.
Provides support and informal training to other team members, when requested.
Prepares and communicates information clearly, effectively and tactfully, orally and in writing; establishes and maintains effective working relationships with colleagues, other County departments, other agencies, and the general public.
Assists with audits in exemptions (yard waste, solid waste and medical back door),
Performs detailed research, collects data and prepares detailed reports.
Assists in annual budget process.
Coordinates with other local departments to resolve solid waste issues.
May be involved in any aspect of the procurement procedure and processing of payments.
Performs other related duties as assigned, including participation in emergency or disaster response activities, as required and consistent with the employee's qualifications, essential job functions, and appliable federal and Florida law.
Minimum Qualifications
High school diploma, or equivalent certificate of competency.
Minimum of two years experience in customer relations or related field. Completion of Solid Waste Screening Course within six months of hire date.
Valid drivers license required with valid Florida driver license required within 30 days of hire.
Equivalent combinations of education, training, and experience may be considered in meeting the minimum qualifications for this position.
More
Knowledge, Skills, and Abilities:
Knowledge of, or ability to quickly learn, County codes and ordinances and enforcement procedures.
Ability to communicate effectively and professionally, orally and in writing.
Ability to understand and carry out oral and written instructions.
Ability to handle complaints in a professional, courteous, and efficient manner.
Ability to establish and maintain activity files and prepare periodic reports as requested.
Ability to establish and maintain effective working relationships with others. In accordance with area of assignment, may require ability to work, overtime, including weekends and holidays; ability to work emergency situations as required.
Ability to report and/or travel to various work locations.
Ability to exhibit strong, professional customer service skills.
Veterans Preference
In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.
EEO/ADA Statement
Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865.
Drug-Free Workplace
Manatee County Government is a drug-free workplace in accordance with Federal and Florida Law.
Emergency Response/Recovery Activities
All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.
Full Time Positions
Employee Assistance Program (EAP):
Wellbeing Benefits:
Miscellaneous Benefits:
Paid Time Off:
Vacation Award: Applies to employees regularly scheduled to work 8 hours per day/40 hours per week.
Years of Service Vacation Days
0-5 16.25 days
6-10 19.50 days
11+ 22.75 days
Insurance:
Retirement:
Career Wellness:
Education Benefits:
Flexible Spending Account:
Permanent Part Time - Benefits
Employee Assistance Program (EAP):
Miscellaneous Benefits:
Paid Time Off:
per pay-period basis, any work schedule less that this will be earned on
a pro-rated basis
01
VERY IMPORTANT - When answering supplemental questions about experience, education or certification, please be sure the information is reflected in the Education, Work Experience and Certificates and Licenses sections of your application.
Must include Monthly Salary, Name of Employer, Location, Phone Number and Duties for each employer in Work Experience.
Note: "See Resume" is not acceptable.
Identify all gaps not related to medical reasons.
02
If you are claiming Veterans Preference, please check category of eligibility
03
Which level of education have you achieved?
04
How many years of experience do you have in customer relations or related field?
05
Do you possess a valid Florida drivers license or have the ability to obtain one within 30 days of hire?
06
Do you have experience preparing written correspondence, reports, or documentation related to customer interactions or service investigations?
07
Do you have experience using customer service, work order management, or case tracking software in a professional setting?
08
Are you comfortable coordinating with contractors, field staff, supervisors, and other departments to resolve service issues? Y
09
Are you able to maintain accurate electronic records of customer interactions, service requests, and resolutions?
10
Describe your experience responding to customer inquiries or complaints in a professional office environment. Please include the types of issues you handled and the tools or systems you used to resolve them.
11
What previous roles have you held that you believe qualify you for this position?
Required Question
Employer Manatee County Government
Address 5213 4th Ave Cir E
Bradenton, Florida, 34208
Phone (941) 748-4501 ext. 3865
(941) 742-5627
Website https://www.mymanatee.org