*This position is Remote*
Job Summary
This position is responsible for managing activities and systems related to the operational aspect of training Dentrix, Easy Dental and Dentrix Ascend software within a specific geographical area.
What you will do
* Manage a team of independent contractors that provide both onsite and online training sessions on Dentrix and Easy Dental and Dentrix Ascend for Solo/Small Group practices
* Work with other team members to add new trainers in specific areas
* Present certification seminar in conjunction with fellow STMs
* Mentor new trainers for the Dentrix, Easy Dental and Dentrix Ascend certification program
* Work with other HSI teams to resolve customers issues related to training and implementations
* Collaborate with other teams on projects to improve customer satisfaction
* Lead planning sessions on the topics and presenters for annual T3 conference
* Evaluate and present updated curriculum for each new software release
* Develop programs to assist both new and seasoned trainers improve their skill set
* Maintain certification status on software and provide training sessions to escalated customers as needed
* Compile training hour reports
* Review and approve trainer expense reports following training department guidelines
* Evaluate data related to training hours purchased, delivered
Must have:
* Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.
* Typically a Bachelor's Degree or global equivalent in related discipline.
* Practice management software and services including Henry Schein solutions experience
* Professional training experience
* Dental industry experience
* Proficient with Microsoft Office products
* Strong understanding of industry practices
* High proficiency with tools, systems, and procedures
* Good planning/organizational skills and techniques
* Good decision making, analysis and problem solving skills with ability to multi-task
* Strong verbal and written communication skills
* Good presentation and public speaking skills
* Good interpersonal skills
* Good conflict resolution skills and ability to deliver difficult messages
* Ability to build partnerships at all levels within the company, begin to build partnerships externally
* Resolve complex issues in effective ways
Nice to have:
* Master's degree or global equivalent a plus.
* May hold one or more industry certifications.
The posted range for this position is $75,000-$85,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a 7.5% bonus not reflected in the posted range.
What you get as a Henry Schein One Employee
* A great place to work with fantastic people.
* A career in the healthcare technology industry, with the ability to grow and realize your full potential.
* Competitive compensation.
* Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
About Henry... For full info follow application link.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can
be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
H
HENRY SCHEIN, INC.
Henry Schein, Inc., a FORTUNE 500® company and a member of the S&P 500® and NASDAQ 100® Indices, is the world's largest provider of health care products and services to office-based dental, animal health and medical practitioners. The Company is a FORTUNE World's Most Admired Company, and ranks first on the FORTUNE list in the Wholesalers: Health Care industry. Henry Schein is also on Ethisphere's list of the World's Most Ethical Companies and FORBES' list of America's Best Employers 2015.
10,000 employees or more
Medical Devices and Supplies