Software Technician 3

Software Technician
Job Type: W2 Contract
Contract Duration: 24 Months
Job Location: Sanford, North Carolina 27330
Work Setting: Onsite, First Shift: 8:00 AM – 4:00 PM
Pay Rate: $23.50 - $25.50 per hour

Work Environment

• On-site lab workspace
• Proving/design shop environment
• Equipment endurance area
• Daily work includes a mix of lab-based and machine-based activities

Job Summary

Work under the direction of a small team of engineers to test and troubleshoot software issues in both lab and equipment environments. This role supports software testing and validation on compact machinery systems, requiring frequent hands-on interaction with machines and close collaboration with engineering teams.

Key Responsibilities

Team Collaboration

• Take task direction and priorities from senior engineers and management
• Contribute to a collaborative and respectful team culture
• Provide routine status updates on assigned work and equipment condition

Software & Machine Updates

• Maintain engineering-owned equipment with test and development software versions
• Track and document installed software versions using shared files and documentation systems
• Coordinate and execute lab and on-machine verification activities
• Assist with development of software verification test procedures
• Build simple harnesses for instrumentation and data collection when required

Issue Identification & Resolution

• Identify, document, and submit issues through proper issue-tracking processes
• Investigate issues through fault code monitoring, system logs, CAN traces, and operator input
• Collaborate with engineering teams to resolve or escalate issues as appropriate
• Continue troubleshooting efforts even when resolution requires multiple contributors

Candidate Requirements

Education & Experience

• Associate’s degree in Agricultural Systems, Automotive Systems, Computer Technology, or equivalent training
• Internship experience accepted as applicable experience

Required Skills (Top 3)

• Understanding of serial communication protocols with experience using J1939 CAN or equivalent
• Minimum 1 year of experience in software testing and development
• Experience using Vector tools (CANape, CANalyzer) for testing or troubleshooting CAN communications

Additional Technical Skills (Required)

• Experience with C/C++ or MATLAB/Simulink (desired)
• Ability to read electrical schematics
• Basic hands-on skills with hand tools, soldering, and electrical connectors

Soft Skills (Required)

• Strong verbal and written communication skills
• Problem-solving and interpersonal abilities
• Ability to work independently and manage time effectively
• Capable of managing multiple tasks or projects simultaneously
• Proficiency with Microsoft Excel and Word
• Strong documentation and tracking skills
• Demonstrated emotional intelligence and teamwork skills