Software Quality Assurance Specialist and Procedure Writer

Extension/Conversion: Eligible

Benefits: Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance.

ROLE & RESPONSIBILITIES

We are seeking a Software Quality Assurance Specialist and Procedure Writer who will focus on developing, documenting, and maintaining the Software Quality Assurance (SQA) procedure set governing the full software lifecycle under ASME NQA-1-2022 Subpart 2.7.

This role translates regulatory requirements into clear, step-level procedures that guide software procurement, grading, qualification, configuration management, problem reporting, change control, and retirement for administrative management software, enterprise IT systems, and integrated plant applications. This position collaborates with IT, nuclear quality assurance, engineering, operations, procurement, finance, and legal to produce procedures that are technically correct, operationally usable, and defensible under NRC review. Experience in both procedure writing and SQA program ownership is strongly valued.

Procedure Development and Program Governance

• Develops, maintains, and executes plans for creating, organizing, and tracking development of SQA, administrative, and operating procedures across the full software lifecycle.
• Develop and maintain NDP SQA procedures covering needs analysis, grading, procurement, design, verification, acceptance testing, release, in‑use testing, problem reporting, change control, and retirement.
• Translate ASME NQA‑1‑2022 Subpart 2.7 requirements into step‑level, role‑specific procedural content with acceptance criteria and records requirements.
• Develop and maintain processes and standards for writing and revising NDP administrative/operating procedures and SQA procedures, ensuring consistency, clarity, usability, and full regulatory compliance.
• Apply LEAN/continuous improvement principles to eliminate inefficiencies while maintaining compliance.
• Produce and maintain SQA forms, templates, and electronic procedure formats (e.g., Software Grading Form, SRS template, Acceptance Test Reports, Change Requests, Problem Reports).
• Use smart procedure tools and other software‑based systems to develop electronic procedures that support effective implementation.
• Ensures administrative, operating, and SQA procedures comply with company standards, NRC regulations, 10 CFR 50 Appendix B, relevant INPO criteria, and other regulatory codes and standards.
• Maintains traceability between procedure content and NQA‑1‑2022 Subpart 2.7 requirements, including maintaining a Requirements Traceability Matrix.
• Incorporates applicable guidance from NITSL-SQA-2005-02, NIRMA Technical Guidelines (TG‑11, TG‑15, TG‑16, TG‑21), EPRI TR‑1025243, and NRC RG 1.231.
• Conducts or supports required 10 CFR 50.59 and 10 CFR 72.48 reviews.
• Conducts or supports audits and self‑assessments to identify trends, gaps, and improvement opportunities in the SQA and procedure programs.
• Engage with industry peers, 3rd‑party vendors, NEI, and other organizations to identify innovative technologies and best practices.

Cross‑Functional Coordination and Stakeholder Engagement

• Coordinates cross‑discipline procedure reviews involving IT, QA, engineering, operations, procurement, finance, and legal.
• Translates technical and regulatory requirements into clear, actionable language accessible to diverse stakeholder groups.
• Facilitates structured comment resolution, controlled review cycles, and formal approval workflows in accordance with the Provides plain‑language procedure walkthroughs, informal training, and mentoring to staff on procedure development standards and SQA expectations.
• Assists the Procedure Manager in establishing department goals, planning budgets, and supporting project‑specific procedure development priorities.

Records and Document Control

• Maintains auditable records for all procedure development and revision activities within the EDMS.
• Ensures SQA and administrative procedure documents, forms, and templates are correctly versioned, classified, and submitted per document control requirements.
• Supervises the collection and retention of auditable documentation to support internal and external QA audits.
• Supports retrieval and production of accurate traceability and compliance documentation on request.

ESSENTIAL QUALIFICATIONS

• Experience building an SQA program or implementing procedure set from a limited or zero baseline.
• Hands-on experience with NextAxiom HyperService or similar workflow integration platforms operating in a nuclear or highly regulated environment, with understanding of how such platforms are classified and maintained under NQA-1.
• Familiarity with enterprise IT platforms subject to NQA-1 SQA scope, including EAM or CMMS (IBM Maximo, AssetSuite), ERP (Oracle, SAP), LMS (SAP SuccessFactors), and electronic document management systems.
• Experience with nuclear corrective action programs (CAP) and integrating SQA problem reporting with condition adverse to quality processes.
• Knowledge of NITSL-SQA-2005-02, NIRMA TG-16, EPRI TR-1025243, or NRC RG 1.231 guidance for nuclear IT software quality.
• Experience applying LEAN, Six Sigma, or continuous improvement methods to nuclear administrative programs or SQA processes.

BONUS QUALIFICATIONS

• Strong technical writing skills with consistent attention to procedural clarity, internal consistency, and compliance traceability.
• Working knowledge of Microsoft Word, Excel, and PowerPoint.
• Experience with smart procedures or other software-based procedure tools.
• Excellent technical writing and communication skills.
• Attention to detail and aspiration for procedural excellence.
• Self-starter who can develop innovative solutions with minimal supervision.

WHY AVERRO?

Averro is a veteran-owned staffing and solutions firm connecting top talent with cutting-edge companies. With 20+ years of experience and industry-specialized recruiters in your corner, were here to propel your career forward.

Averro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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