Agile Programming Methodologies, Atlassian JIRA, Best Practices, Business Intelligence, Call Centers, Communication Skills, Data Analysis, Database Extract Transform and Load (ETL), Debugging Skills, Documentation, Git, ITIL (IT Infrastructure Library), Identify Issues, Leadership, Metrics, Microsoft SQL Server, Microsoft Transact-SQL (T-SQL), People Management, Performance Tuning/Optimization, Product Design, Production Control, Production Support, Python Programming/Scripting Language, SQL (Structured Query Language), SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), Software Administration, Software Engineering, Tableau, Team Player, Technical Support, Test Plan/Schedule, Willing to Travel