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Software Engineer II

Microsoft Corporation

Redmond, WA

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JOB DETAILS
SALARY
$102,100–$202,200 Per Year
SKILLS
Artificial Intelligence (AI), Background Investigation, C Programming Language, C++ Programming Language, Call Monitoring, Cloud Computing, Computer Science, Continuous Improvement, Debugging Skills, Debugging Tools, Design Document, Ecosystems, Engineering, Identify Issues, Java, JavaScript, Microsoft C# (C Sharp), Microsoft Product Family, Microsoft Windows Operating System, Microsoft Windows System Administration, Microsoft Windows System Internals/Programming, Needs Assessment, On Call, Operating Systems, Problem Solving Skills, Programming Tools, Python Programming/Scripting Language, Quality Management, Reliability Engineering, Requirements Management, Software Administration, Software Engineering, Systems/Internals Programming, Technical Writing, Technical/Engineering Design, Test Automation, Test Strategy, Unit Test, User Interface/Experience (UI/UX), WinDbg
LOCATION
Redmond, WA
POSTED
20 days ago
**Overview** **Software Engineer - Windows System Health Experiences** The **Windows System Health Experiences team** owns and evolves the Windows inbox tools that help hundreds of millions of users monitor, configure, and troubleshoot their devices. Our experiences-including Task Manager and Windows diagnostics-are foundational to the Windows platform and essential to building trust, reliability, and transparency in the system. **Our Charter & Vision** We create and maintain Windows software and services that help users understand, troubleshoot, and improve the health of their devices. Trusted at massive scale, our tools aim to make system health visible, actionable, and increasingly personalized-reducing support burden while improving the quality, reliability, and performance of Windows devices. We are seeking a **Software Engineer II** to help maintain, modernize, and evolve core Windows diagnostic and troubleshooting experiences. In this role, you will work on highly visible, user-facing inbox tools such as Task Manager, while also contributing to deeper systems-level initiatives where reliability, performance, and diagnosability are critical. You are expected to stay current with emerging AI-native development tools and practices. In the near term, your work will include major feature development and UX modernization for Task Manager. You will also help design and build AI-assisted troubleshooting tools and support the design of next-generation inbox diagnostic tools and self-healing solutions. You will work across both legacy and modernized codebases, collaborate closely with partner teams across Windows, and help ensure the health of critical services-including participating in Windows Mitigation Service management and the broader troubleshooter ecosystem. This role is ideal for engineers who enjoy systems-level problem solving, care deeply about quality and operational excellence, and want to build trusted tools used by millions of people every day. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** **Key Responsibilities** + Work with stakeholders to understand user needs and define requirements for features and improvements. + Design, implement, and maintain high-quality **C++/C# code** . + Leverage AI-assisted development and debugging tools to improve code quality, productivity, and support issue investigation and mitigation. + Contribute to technical design documents and identify dependencies with minimal oversight. + Break down complex work into well-scoped tasks, provide estimates, and drive execution. + Define and execute clear testing and quality strategies, including unit tests and automation, to ensure robust coverage and long-term maintainability. + Participate as a Designated Responsible Individual (DRI) by joining on-call rotations, monitoring system health, diagnosing issues, and restoring service as needed. + Continuously improve availability, reliability, efficiency, observability, and performance while driving operational excellence at scale. **Qualifications** **Required Qualifications:** + Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python. + OR equivalent experience. **Other Requirements:** Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: + **Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. **Preferred Qualifications** + Master's Degree in Computer Science or a related technical field **AND** 3+ years of technical engineering experience + **OR** Bachelor's Degree in Computer Science or a related technical field **AND** 5+ years of technical engineering experience + **OR** equivalent experience. + 2+ years of Windows or systems programming experience. + Ability to design and troubleshoot complex root-cause issues in large systems such as operating systems. + Experience using coding copilots or agent-based AI tools for development, debugging, or modernization of large codebases. + System programming experience. + Experience debugging using Windows Debugger ( **WinDbg** ) is an added advantage. \#WSDCFE \#W+DJOBS Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100.00 - $202,200.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800.00 - $219,200.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)

About the Company

M

Microsoft Corporation

DO WHAT YOU LOVE
Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path.

Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed.

WHY MICROSOFT?
As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting.

We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference.

WE GET IT – YOU’RE MORE THAN YOUR JOB
Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it.

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COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1975
WEBSITE
http://www.microsoft.com