Software Development Manager, Shield

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Algorithms, Alliance/Partner Management, Amazon Web Services (AWS), Career Development, Cloud Computing, Computer Engineering, Denial of Service (DoS), Distributed Computing, Employee Retention, Internet Security, Lead Generation, Mentoring, Metrics, Network Architecture/Engineering, Network Operations Center, Operations Management, Performance Management, Problem Solving Skills, Protective Services, Quality Engineering, Quality Metrics, Resource Management, Safety Standards, Security Attacks, Software Development, Supply Chain, System Architecture, System Operations, Team Building, Team Lead/Manager, Technical Leadership, Technical Strategy
LOCATION
Seattle, WA
POSTED
30+ days ago

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Join Shield, AWS"s defense team within Perimeter Protection. We stand at the forefront of protecting AWS infrastructure and millions of customers from sophisticated attacks across the internet. Our mission is critical: safeguard the cloud infrastructure that powers a significant portion of the modern internet.

AWS Shield is seeking an experienced Software Development Manager to lead the development of next-generation DDoS protection systems that safeguard AWS infrastructure and customer applications at global scale.

What You"ll Do:

  • As a Software Development Manager for AWS Shield, you will architect, build, and operate critical security systems that protect AWS and millions of customers from sophisticated DDoS attacks. You will lead a team of talented engineers developing real-time detection and mitigation solutions that process terabits of traffic per second.
  • What Makes This Role Exciting:
  • Internet-Scale Impact: Process and protect traffic representing a substantial portion of global internet activity. The systems you build will defend some of the world"s most critical infrastructure.
  • Scaling Challenges: Work on problems that few engineering teams ever encounter. Handle traffic volumes and attack patterns that push the boundaries of distributed systems design.
  • Creative Problem Solving: Operate in an ambiguous, fast-moving space where the threat landscape evolves daily. Your creativity and adaptability will be your greatest assets as you design solutions for attacks that don"t exist yet.
  • High-Stakes Engineering: Balance competing priorities - massive scale, rapid iteration, effective mitigation - while ensuring customer traffic flows safely and reliably. Every decision matters.

Key job responsibilities

  • Define technical strategy and architecture - Establish the long-term vision for AWS Shield"s DDoS protection systems. Drive architectural decisions for distributed systems processing terabits of traffic with sub-second response times.
  • Own critical security initiatives - Lead multiple high-impact projects across existing and greenfield development. Define roadmaps balancing innovation with operational stability, delivering solutions that protect millions of customers.
  • Build strategic partnerships - Collaborate with senior leaders across AWS security, research, and service teams. Influence technical direction beyond your organization and drive Shield capability adoption across AWS.
  • Establish data-driven engineering culture - Design metrics frameworks measuring security effectiveness, system performance, and team productivity. Use insights to guide multi-quarter planning and resource allocation.
  • Develop high-performing teams - Hire, mentor, and retain top engineering talent. Provide career development, conduct performance management, and build team capabilities enabling autonomous decision-making.
  • Drive operational excellence at scale - Set quality standards and engineering practices enabling reliable, secure system delivery. Balance velocity with stability while maintaining AWS"s operational performance bar.
  • Lead technical innovation - Stay ahead of emerging attack patterns. Evaluate strategic technology choices and make build-versus-buy decisions maintaining AWS Shield"s industry-leading position.

About the team

AWS Shield is a managed Distributed Denial of Service (DDoS) protection service that safeguards applications running on AWS. Our team builds and operates this critical security service that protects thousands of customers from disruptive and costly DDoS attacks. We combine advanced detection algorithms with massive mitigation capacity to provide protection against the largest and most sophisticated attacks. Our mission is to ensure customers can maintain availability and performance even during targeted attacks, allowing them to focus on their business rather than defense infrastructure. We continuously innovate to stay ahead of evolving threats in the cybersecurity landscape.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles