Software Development Manager, Robotic Delivery & Packaging Innovation

Have you ever ordered a product from Amazon and been amazed at how fast you receive it? Every day, Amazon engineers are relentlessly working to decrease the time between clicking and delivery for our customers.

Robotic Delivery & Packaging Innovation (RDPI) powers the physical engine at the heart of Amazon. RDPI builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many millions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them.

We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. The RDPI Sortation teams build and maintain core software and services in Amazon Fulfillment Centers that help move billions of items and packages across our network and to our customers in the most efficient way possible. If youve ever bought something from Amazon, theres a very good chance that our software was directly involved in getting it to you.

If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast-paced environment working with smart, passionate software developers, this might be the role for you. A successful candidate for this position will be able to build new software from the ground up, create pragmatic solutions for complex business problems, enjoy working closely with operations staff in Amazon fulfillment centers around the world.

Key Job Responsibilities

As a member of this team, you will get the opportunity to own and deliver highly visible, innovative projects that directly impact the customer experience. You will be involved in driving the technical and architectural vision for a core team that touches every Amazon package, as well as all the aspects of the software development cycle including scoping, design, implementation, testing & delivery of our product. This position has great opportunity for growth as Amazon increasingly expands its fulfillment center operations.

• Lead the design, development, and deployment of highly visible, innovative projects that directly impact the customer experience
• Build and mentor high-performing engineering teams through coaching, career development, and performance management
• Drive technical excellence by establishing best practices, architectural standards, and quality metrics
• Collaborate cross-functionally with Product, Operations, and other stakeholders to deliver successful outcomes
• Ensure operational excellence through monitoring, incident management, and continuous improvement
• Own your teams technical roadmap and resource planning to meet business objectives
• Foster an inclusive and collaborative team culture that promotes innovation and learning
• Manage project dependencies, risks, and resource allocation effectively
• Drive data-driven decision making through metrics and KPIs
• Participate in hiring and recruitment to build strong technical teams

About the Team

Robotic Delivery & Packaging Innovation (RDPI) powers Amazons global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.